we got the moxi BMC9012 installed on 3/16/2005, and had problems from the get go. Had a technician come out today 3/24/2005 and of course when he was here it worked good. Tonight it was back to the same old thing, don't know if there is more people watching tv at night around here or not. But the whole box freezes up for long periods of time. Technician is coming back out on wednsday 3/30/2005 to try a new box. When this thing works, it seems to work good. Unfortunately like i've said we've had nothing but problems with it.