Join Date: Jan 2002
Location: El Dorado Hills, CA
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Here in the Bay Area our Comcast HD DVR decided to stop recording the SuperBowl at the beginning of the halftime show. Nothing new... whenever it gets to be more than 50% full it's a crap shoot when you try to record. It was at 49% when I started it, so I thought "how hard can it be to record the rest of the game?" Too hard obviously. At 70% full it called it off, coincidently at the moment the halftime show was to start.
The real fun begins if it gets to 90% or more. Response time to the remote slows dramatically, and eventually stops altogether.
If you turn off the Comcast box (NOooo!!!) then when you turn it back on you have to play a recording in order to get the live picture to work again. If the DVR was recording at the time, bless its heart, then when you turn the box back on it is muted and you can see the word MUTE at the top edge of the screen. The only way to turn the Comcast Mute off is to have the remote use different IR codes depending on whether the TV or Cable button was last pressed. Press the Cable button then Mute, and the sound is back.
A bad box, perhaps? We've had it replaced and the newer box behaves exactly the same. But at least it was unfrozen. The Comcast service people neither know nor care how the box works. They don't do anything to diagnose an issue with the box, all they do is replace the box.
We have a DirecTivo HD at another location and in comparison it is really frustrating having to use the clumsy Comcast interface. Tivo is simple, reliable, responsive. The remote's easy to use, the record button actually RECORDS, and it's much easier to manage recordings. FF/RW works reliably and predictably even on HD shows, which some people have found to be a problem on Comcast boxes. (We don't dare record HD shows on our Comcast box because they fill up the DVR too fast, and then it stops working.)
Someday there will be a Tivo box for Comcast, and you all will be somewhere behind me in the line to get one, cuz I'm getting it as soon as possible.