For over a week my new 6412 turns itself off every 24-48 hours. When off, it won't record. When I turn it back on, my recorded shows can't be found. I then have to disconnect the power and reconnect. Then my recorded shows are listed. Comcast says it's not the box. Anyone ever experience this problem?
A few guys have reported the unit turning off on them, but usually not for such a long period of time. I would just return the unit to Comcast and get another one. That is the one advantage to renting the units. I wouldn't be at all surprised if your box was messed up.
I experience the turn off after recording problem. I also have a problem when I turn the dvr on i can only get live tv if i go into recorded shows start a show then go back to live tv. haha, it's all so amusing.
DOOD!! I had that exact problem this week!! I thought my Philips 37" died.. I saw the comcast titel bar on bottom.. but no image.. finally i clicked play to watch one of DVRs while i bummed.. then when i ended I had my TV image back for live TV.. GLAD it wasnt my TVs.. but i got a 4 yr plan on both of them anyway. Both the Philips 37".