This is weird to me. I have a 4:3 panasonic television that is HD compatible. Everything is properly set with my tv and my box. But when I watch HD channels the black bars on the top and bottom of the screen are too big. The standard ratio is 1.78:1, but my bars more closely resemble 2:1. I've talked to customer service and even had a technician out here and he was clueless. I recently got a new box. With this one i was able to set the feed at 480p instead of 1080i and miraculously the widescreen bars are perfect. For now, this still looks good, so i'm doing ok. But does anyone know what the problem is? Any familiar experiences? I'm really confused as to why they would broadcast it with extra cropping.