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11-27-2008, 12:51 PM
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Join Date: Jan 2006
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I complained to XM about the change in programing that has taken place since the merger, and this is what I got back. In this message is the link to Programming Department, so instead of complaining in a forum, write them and let them know how you feel.Thank you for contacting XM.
We must apologize for the delay in responding to your email.
We appreciate all of our subscribers comments and suggestions. We understand your concern regarding your favourite channels. We have forwarded your suggestion onto our Programming Department. However, at the current time no updates are planned. In the future you can contact XM,s Programming Department directly at email@example.com. Thank you for being a loyal listener and we look forward to many more years of providing you with our service.
If we can be of further assistance, please feel free to send an additional email to firstname.lastname@example.org. Our Listener Care Center's hours of operation are as follows:
Monday - Saturday: 8 AM - 11 PM ET
Sunday: 8AM - 8PM ET