Sirius Lifetimers Beware - Page 10 - AVS | Home Theater Discussions And Reviews
Baselworld is only a few weeks away. Getting the latest news is easy, Click Here for info on how to join the Watchuseek.com newsletter list. Follow our team for updates featuring event coverage, new product unveilings, watch industry news & more!


Forum Jump: 
 11Likes
Reply
 
Thread Tools
post #271 of 281 Old 01-26-2015, 12:46 PM
Senior Member
 
Brad Bishop's Avatar
 
Join Date: Sep 2001
Location: Atlanta, GA
Posts: 285
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 18
Quote:
Originally Posted by GeorgeSXM View Post
I do not believe this to be the case. I was an early on purchaser of the lifetime subscription. Have done several transfers. Most recent was a couple years ago when they tried telling me that I was out of transfers, I raised a bit of a fuss and they relented as I had subscribed before they started putting the limits on them.

Anybody have an original copy of the Sirius lifetime agreement? I would be interested in seeing it.

G.
The first lifetime I bought (I bought a few over the years) was in 2004 and I'm fairly certain I remember it being a 3-transfers deal. That may be me remembering later deals, though.

Sorry for any confusion.
Brad Bishop is offline  
Sponsored Links
Advertisement
 
post #272 of 281 Old 01-27-2015, 01:00 AM
AVS Special Member
 
hitchfan's Avatar
 
Join Date: Mar 2003
Posts: 2,156
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 57 Post(s)
Liked: 63
Quote:
Originally Posted by Austin Wolff View Post
Thanks for the response! First, I called prior to 8am and the CSR did in fact have to refer to his documentation to see what terms applied to the exact year of my lifetime purchase. That's what he explicitly stated to me anyhow. Although the section that I copy and pasted from SiriusXM may mostly be referring to non-vehicle radios, I believe this is what he referenced.

Second, regardless of the unfortunate situation that I'm in, as well as many others, I am able to transfer the subscription one last time, which is why my original question, "Can I transfer this to a tuner and simply remove from one car to the other", as one of the other forum users alluded to (well, explicitly stated as well), still stands. One user stated it was possible, I'm merely fishing for someone else to confirm that option.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Before June 20, 2005: Yes, it is transferable from one radio to another any number of times.*
From June 20, 2005 until September 7, 2007: Yes, your Lifetime subscription is transferable a maximum of three times.*
On or after September 8, 2007: Lifetime subscriptions associated with home, portable or dock & play radios can be transferred a maximum of three times.* Lifetime subscriptions first associated with or transferred to radios installed in vehicles by automakers or dealers are NOT transferable unless the radio is stolen, accidentally damaged or defective.
I purchased my Sirius Everything Lifetime subscription on December 30, 2007, and at least three of the Customer Service Reps/Sales Team members I spoke with at the time assured me that I could transfer as many times as I wanted as long as I paid the $75 charge to do it. I remember it clearly because at the time the lifetime subscription "bet" was significant ($415.89 for a service that might end with the company going belly up in 6 months!) and I had no idea how many times I would need to transfer from one radio to another since I also had no idea how durable their radios would be. So I asked that specific question of every person in the chain before my Sirius Everything Lifetime subscription purchase was finalized and got the same answer; "You can transfer it as many times as you want".

I should also say I don't recall ever getting anything about any of it in writing, other than a charge on my credit card for $415.89. Yes, the fine print in the Sirius promotional ad might have said something about how many times it could be transferred but I don't remember that either. However, I do remember what the Customer Service Reps/Sales Team were telling me at the point of purchase...which I realize isn't worth anything at this point. But I can attest to the fact that "You can transfer to another radio as many times as you want" was still being pitched by the Sirius Sales Team to help them sell lifetime subscriptions on December 30, 2007, whether it was true or not.

Last edited by hitchfan; 01-27-2015 at 01:05 AM.
hitchfan is offline  
post #273 of 281 Old 02-26-2015, 10:45 AM
Newbie
 
Join Date: Feb 2015
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 0
I’ve been reading this thread with great interest. I thought I’d post my $0.02. I bought Sirius Liftime in Jan. ’08 when it included internet streaming. In late ‘09, I up graded to “Best of XM” for another $100. I own a Stiletto 2, which moves between car/office/home.

The SiriusXM app had never worked for me – when I tried to use it, it’d say “basic accounts restricted” and refuse to log me in. I had given up on the app for a couple of years, then stumbled upon this thread, which said that the app should work now. I downloaded it, and it still didn’t work at first. After much trial and error, what worked for me was simply changing my password on the website. The next time I tried the app, it logged me right in! I now use it more that the Stiletto.

Based on what I’ve read here, I don’t think I’ll ever call SiriusXM for any reason. I’m not about to let them hand me the “Lifetime – renew every 3 years certificate” email for them to eventually refuse to honor. I’d even go so far as to say that if my Stiletto ever died and I needed a new satellite receiver (say, for a cross-country road trip) I’d consider ordering new monthly service under another name (and then cancel when the trip is over) rather than risk losing the internet. To paraphrase former Illinois Gov. Rod Blagojevich, “this thing is f*****g golden”, SiriusXM knows it, and they’re itching for you give them any excuse to renege.

I had a similar experience with T-Mobile with their “unlimited” data plan. It had been truly “all you can eat” for data, with no restrictions of any kind. Then they eliminated that for a “semi-unlimited” plan which throttled back your data rate when you exceeded a certain amount of data, although persons still on the old “all you can eat” plan were grandfathered. I had a conversation with a T-Mobile rep in which he changed some tiny aspect of my service, and poof! my unlimited data was gone. I asked them to change it back, but supervisor after supervisor said that there was *no* old plan to change it back *to*, as my old plan no longer existed at all. Sound familiar?

It seems that there's quite the history of companies having “seller’s remorse” with lifetime plans they’ve offered. Here’s a link to a (warning: long read) article about the lengths to which one airline went *not* to honor their $350,000 (or more) lifetime passes:
(oops, I can't post a link; google "LA Times The Frequent Flyers Who Flew To Much")
tl;dr: Airline execs went so far as to set up a crack “revenue integrity unit” to find something, anything, derogatory that they could pin on their customers in order to revoke these passes.

Bottom line: I wouldn’t be surprised to see SiriusXM try something similar. For example, sharing our login with others -- for those of us who travel a lot and own lots of different devices, they might accuse us of sharing our login with others if we happen to log in from lots of different platforms in many different areas of the country. Then, if the airline story is any guide, they’d simply accuse us of fraud, close our account, and basically dare us to sue them to try and prove otherwise. Bottom line – be careful out there, lifetimers.
ksdaley is offline  
post #274 of 281 Old 02-27-2015, 04:00 PM
AVS Special Member
 
tighr's Avatar
 
Join Date: Aug 2006
Location: Temecula, CA
Posts: 3,275
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 37 Post(s)
Liked: 72
Quote:
Originally Posted by ksdaley View Post
I’d even go so far as to say that if my Stiletto ever died and I needed a new satellite receiver (say, for a cross-country road trip) I’d consider ordering new monthly service under another name (and then cancel when the trip is over) rather than risk losing the internet.
You could always add a new device to your service plan, and get the multi-unit discount. I believe it's like $6/mo or something like that if you already have lifetime to add an additional receiver.

~Tighr: Not helping the situation since 1983

tighr is online now  
post #275 of 281 Old 03-09-2015, 02:14 PM
Newbie
 
Join Date: Mar 2015
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 0
Class action lawsuit

I am also in the same boat, I got the Lifetime subscription and after some cheaply made radios I am now on my 3rd one (Lifetime member since 2003\04) and they want to charge me $75.00 just to remove the old broken one and activate the new radio. We should be grandfathered in like the cable companies have to do. Please email me if you plan on legal action against SiriusXM, I am more than willing to join a lawsuit vs trying to go about it on my own.
Jgaines2000ATgmaildotcom
Zthomas54 is offline  
post #276 of 281 Old 05-29-2015, 03:22 AM
AVS Special Member
 
tighr's Avatar
 
Join Date: Aug 2006
Location: Temecula, CA
Posts: 3,275
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 37 Post(s)
Liked: 72
So, as per the policy regarding transferring of Lifetime subscriptions, you can only transfer in the following scenarios:

Quote:
If you purchased your Lifetime subscription
Before June 20, 2005: Yes, it is transferable from one radio to another any number of times.*
From June 20, 2005 until September 7, 2007: Yes, your Lifetime subscription is transferable a maximum of three times.*
On or after September 8, 2007: Lifetime subscriptions associated with home, portable or dock & play radios can be transferred a maximum of three times.* Lifetime subscriptions first associated with or transferred to radios installed in vehicles by automakers or dealers are NOT transferable unless the radio is stolen, accidentally damaged or defective.
Once a lifetime subscription associated with a home, portable, or dock & play radio is transferred to a radio installed by an automaker or dealer, the subscription becomes non-transferable. Otherwise, Lifetime subscriptions associated with a home, portable or dock & play radio can be transferred a maximum of three times, for a fee.*
My question is regarding the car radio, how does SiriusXM verify that the radio is stolen, accidentally damaged, or defective? Do they require a police report, or some other kind of proof that the radio is "defective"? What qualifies as defective? I know that they have no way of getting any feedback from a radio, so how do they know that it isn't receiving signal?

~Tighr: Not helping the situation since 1983

tighr is online now  
post #277 of 281 Old 06-07-2015, 01:32 PM
Newbie
 
Join Date: Jun 2015
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 0
I have a few questions; any advice is appreciated. I'm a lifetimer from 2006. Sub came with free internet. I think I have old Audiovox. Time for upgrade. Overdue. I like the Sirius channels. Almost never listen to Howard. It's nice to have mlb. Anyway, what's my perfect upgrade radio? It would be for car with dock.

Ok, on to lifetime internet. The 36kbs or whatever it was was annoying, so I got the higher quality. Like many people on the other thread, I was not told nor did I want to give up my right to free internet. When the ipod app came out, I also got that. Now tho, I don't listen to the app so much but listen on computer sometimes and would like to go back to the free internet. Any advice?

Also does anyone with free internet lifetime know if it works with stereo receivers like, I dunno, I think Denon makes one.

Thanks for any help.
kape33 is offline  
post #278 of 281 Old 06-07-2015, 01:36 PM
Member
 
jinj's Avatar
 
Join Date: Jul 2007
Location: PNW
Posts: 157
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 18 Post(s)
Liked: 14
Quote:
Originally Posted by kape33 View Post
I have a few questions; any advice is appreciated. I'm a lifetimer from 2006. Sub came with free internet. I think I have old Audiovox. Time for upgrade. Overdue. I like the Sirius channels. Almost never listen to Howard. It's nice to have mlb. Anyway, what's my perfect upgrade radio? It would be for car with dock.

Ok, on to lifetime internet. The 36kbs or whatever it was was annoying, so I got the higher quality. Like many people on the other thread, I was not told nor did I want to give up my right to free internet. When the ipod app came out, I also got that. Now tho, I don't listen to the app so much but listen on computer sometimes and would like to go back to the free internet. Any advice?

Also does anyone with free internet lifetime know if it works with stereo receivers like, I dunno, I think Denon makes one.

Thanks for any help.
The free internet streaming is the same as the paid streaming, there is only one speed quality.

I use it with Sonos and the Android SiriusXM app (as bad as the app is) fine, as well as on a Sony Bluray player.
jinj is offline  
post #279 of 281 Old 06-21-2015, 10:36 AM
Member
 
w0kie's Avatar
 
Join Date: Jun 2007
Posts: 39
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
What I remember along with two questions

Quote:
Originally Posted by psuKinger View Post
You guys STILL have free internet streaming, with your lifetime subscription? And you're now also using the mobile app (without a new or changed subscription)??
I'm still on original Sirius SIR-PNP lifetime which I bought cheap almost on day one of the lifetime offer. I am currently receiving Sirius Internet audio loud and clear (FOR FREE) using the Sirius app on my iPhone and iPad but sadly, not realizing my mistake at the time, let go of my Sprint cell phone unlimited data plan which could have fed Sirius Internet music to my vehicle radio on the road..

When I bought my Sirius lifetime subscription, way back when, I don't remember that there even was Sirius Internet audio. I thought that Sirius Internet audio that came later was just icing on the cake.. I always understood that "lifetime" meant the life of the receiver, not my lifetime. The ability to transfer to a new Sirius or XM receiver was even more icing on the cake..

What I don't know is 1. what XM service level is being offered for a Sirius to XM lifetime transfer? 2. what is the reduced cost of XM Select if I hold onto my original Sirius lifetime subscription?

Last edited by w0kie; 06-21-2015 at 10:44 AM.
w0kie is offline  
post #280 of 281 Old Yesterday, 03:55 AM
AVS Special Member
 
tighr's Avatar
 
Join Date: Aug 2006
Location: Temecula, CA
Posts: 3,275
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 37 Post(s)
Liked: 72
Quote:
Originally Posted by w0kie View Post
I am currently receiving Sirius Internet audio loud and clear (FOR FREE) using the Sirius app on my iPhone and iPad but sadly, not realizing my mistake at the time, let go of my Sprint cell phone unlimited data plan which could have fed Sirius Internet music to my vehicle radio on the road..
I use the SiriusXM app on Android to listen to on demand in the car, I listen about 2-3 hours per day (listen at home some as well). I clocked in around 2 GB total usage per month for Sirius, according to my phone. I have a 10GB/mo plan from Verizon, so this isn't a problem for me.

~Tighr: Not helping the situation since 1983

tighr is online now  
post #281 of 281 Old Today, 06:03 AM
Senior Member
 
psuKinger's Avatar
 
Join Date: Apr 2007
Posts: 273
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 13
Quote:
Originally Posted by kape33 View Post
I have a few questions; any advice is appreciated. I'm a lifetimer from 2006. Sub came with free internet. I think I have old Audiovox. Time for upgrade. Overdue. I like the Sirius channels. Almost never listen to Howard. It's nice to have mlb. Anyway, what's my perfect upgrade radio? It would be for car with dock.

Ok, on to lifetime internet. The 36kbs or whatever it was was annoying, so I got the higher quality. Like many people on the other thread, I was not told nor did I want to give up my right to free internet. When the ipod app came out, I also got that. Now tho, I don't listen to the app so much but listen on computer sometimes and would like to go back to the free internet. Any advice?

Also does anyone with free internet lifetime know if it works with stereo receivers like, I dunno, I think Denon makes one.

Thanks for any help.
Way back in the day, I inquired about changing from my free streaming lifetime subscription to the paid streaming option (back when that *free streaming* option wasn't supported with the app), and was told that if I made the change to paid internet streaming, and changed my mind, I would not be able to get back into my free internet for lifetime package.

So I just continued to use the PC and held out hope... I guess, for once in my life, my overly-cautious approach paid off.

I'm not sure they're going to let you switch back to *free streaming*... but for your sake I hope they do.
psuKinger is online now  
Sponsored Links
Advertisement
 
Reply XM and Sirius Satellite Radio

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off