Originally Posted by tighr
I dunno, maybe I'm just complacent from years of dealing with cell phone companies, but it seems par for the course that if you don't want to lose your grandfathered rate plan, don't mess with your settings. I had unlimited internet for YEARS with AT&T, and on a dumbphone internet plan (using a smartphone). Then I had to make a change to my rate plan and lost my unlimited. If I'd left it alone, I'd be fine.
Ok, this is kind of a dumb argument to have because it's not like SiriusXM is going to change anything.
I'm actually with you on the AT&T grandfathered plans. T-Mobile as well as other carriers have done similar things. I think it's great. You tell people, "You know, if you just leave it alone you can keep it." It seems like a perfectly reasonable approach to me.
With Sirius/XM, if I remember correctly, the original free internet streaming wasn't 32Kbps. I may be wrong but I thought it was more. Even so, they included the service with your lifetime purchase which, to me, means you paid for the subscription.
It was only later, when they decided that they wanted to provide paid-for streams, again, if I'm remembering this correctly, that they told the lifetimers, "oh, the stream you had is now limited to 32Kbps and limited on where you can use it." It was very much after the fact and trying to force someone who already paid them money, to give them more money by making what they had already paid for previously, extra crappy. It wasn't an 'on-going monthly plan' deal it was a 'you just buy the service upfront for the lifetime of your radios plus 3 changes at $75'-kind of plan.
It just seems purposely weasely to me. It also doesn't foster any sort of good nature on people who paid for the lifetime subscriptions and probably would be their biggest cheer leaders. What they got out of it was somewhere between apathy and disgust on it. I'm a lifetimer and I don't really use the internet streaming but it looks like a raw deal to me. I'm apathetic towards it, for the most part, but it certainly does sour the relationship to me. It definitely helps dissuade me from recommending SiriusXM to others. I think, "Yeah, they pull some shady things now and again and I don't know that I want to recommend that to others." For other lifetimers who might be more inclined to use the stream they're left with, "Oh, I paid out several $hundred for a crappy stream version of what they're satellites are broadcasting which is also kind of crappy and if I ever change my account or call in then they'll remove the crappy stream..."
The best that SiriusXM can hope for is the happy go lucky customer who thinks, "Oh, I paid them $hundreds for lifetime and it included streaming but if I want the 'good stream' then I'll just need to pony up another $4/month." I don't see many people in that category. Also seems like a hard sell to friends, "No, I paid for lifetime which included the stream but I just have to pay again for the stream that any normal person would want.. It was a great deal!"