Originally Posted by bmfinc
Great thread - I bought a Canadian lifetime in June 06 and I use to be able to listen online, but haven't been able to for the last couple of years. I can login to account details and they want me to subscribe for online streaming for $4/month. Should I have to pay this or should I get this free? Thanks!
I would certainly not be the expert on this, and the Canadian Lifetimes might behave differently. Don't know. But the pertinent posts seem to begin with hooper610's Post #214
. It was trial and error for me. I had to create a Manage Accounts/webpage username and password. After all these years (since December 2007), I'd never set up a Manage Accounts/webpage username and password. Never needed one until now. I had set up an Online Listening username and password, but that isn't what made this latest development happen in my case.
In my case, it didn't work when I put into the smartphone app my Manage Account/webpage username and password. It also didn't work when I entered my Online Listening username and password. But it did work when I put in my Online Listening username and my Manage Account/webpage password. Go figure.
It also seems the SiriusXM Customer Reps are not on the same sheet of music about this new development. hooper610 reported, "Was chatting with the rep about the "free" internet radio account that came with lifetime subs not working on the mobile apps and he said that wasn't the case any longer." But my chat with two different SiriusXM Customer Service reps was the exact opposite. They both said no way, no how would anyone, original Lifetime subscribers or later Lifetime subscribers, be able to use the mobile app without paying $4 per month, end of story, don't even bother asking again. It really was that cut and dried.
It is still possible we have walked into a clever SiriusXM trap. I wouldn't be the least bit surprised to discover in a couple of weeks that my free Online Listening access stops cold because there was some insidious communication sent to SiriusXM when I started using the free mobile app that triggers an end of my free Online Listening and then also stops the free mobile app use because, don'tcha' know, using the mobile app for so much as a single day qualifies as "changing your plan" and, oh by the way, my access to the mobile app for free was just the usual one or two week free trial everybody gets to see if you want to start ponying up the $4 per month. "Hey, didn't you read the teeny-tiny fine print we printed up on this issue about a year after you bought that Sirius Everything Lifetime Subscription?!"
Time will tell...