Been reading for months and have received great information! Thanks to all for helping me understand more than I thought possible. According to everyone on this site, mickinct is the go-to person for Panasonic repairs. I hope he can help me. I have a Panasonic DMR-EZ475V and I'm pretty sure the laser is burned out. I've had this unit since 2007 and I still love it. I'm new and will not be allowed to pm mickinct, so if anyone can let him know I need help I would really appreciate it!