I've now found that if I go to the apparent CC default settings (CC1, digital and primary) and view the STB output using the EH55 composite audio and S-video connection outputs to the display the CC appear. Of course the video is standard def and of S-video quality but it is certainly watchable. Neither Comcast nor Panasonic tech supports have been able to assist me in trying to optimize the CC.
Could it be that, like HDMI, component connections cannot deliver CC to my display? I've read about the HDMI issue but was unaware that component connections might present a similar difficulty.
Turn Progressive Scan off?
My message and question was not as clear as I thought. I don't at all mind being able to receive the CC when the input to my display is coming from my EH55. I can always turn it off by simply using the menu for the Panny display to change the CC setting in "Setup" to off. I was really trying to determine if my failure to receive--when I want to do so--the CC signal is due to my use of a component connection from my set top box when the input is intended to not involve a recording by my EH55. My STB has its own TIVO-like DVDR and I use that when I want the highest quality IQ for direct viewing or viewing of a Comcast DVR recording of some film or program I don't intend to also record on or dub to my EH55.
Yes, my suggestion related to using Component RGB, which is the only one *typically* affected by the setting for Progressive Scan, which can strip analog CC. Any device, STB or EH55, that has Progressive Scan on and uses Component RGB might work better with PS off.
I'll call Comcast to find out my Motorola STB has progressive scan on if it has progressive scan. Nothing in the Comcast operating instructions on screen or in the remote manual mentions the technical options and defaults available for and to the Motorola DVDR. When I walked through the on screen menu by telephone with the Comcast tech support person, she was surprised that the menu system had no option for CC. She thought that "perhaps" that option was not available in my location in Washington State and could provide no other help. Maybe I can escalate my question to the next higher tech support in my second call.
Evidently, my EH55's progressive scan is not turned on because I can receive the CC through the EH55 connection when, if and only I choose to. Otherwise, when I'm not using the EH55 to record a particular program or dub from the Motorola DVDR after the fact, and CC is not needed, I'll continue to use the component connection to receive my principal program material which of course is high def.
Usually the settings are
1) Native (whatever the channel is broadcasting will pass through including 1080p @ 24fps or 30fps)
Setting 1 Native whatever the channel is broadcasting will pass through
Settings 2 to 5 – the STB will scale to that resolution.
On most Motorola boxes to get to the resolution menu you need to
1) Turn off the box and within’ 2 seconds
2) Hit either the OK/Select' button or the ‘Menu’ button and this will bring up a hidden menu. Sorry I’m not sure which of the 2 buttons to hit and I can’t turn of my Motorola to check for you because I’m time-shifting something at the moment.
Some Motorola boxes have direct resolution setting button right on the front panel as well. At least my DCX3400-M can be set either way.
OK I just went to my Motorola hidden menu.
1) Shut off box
2) Within 2 seconds hit ‘MENU’
This will bring up the hidden menu and there is a CC option for both digital HDMI and analog component/s-video/composite. CC works on progressive scan and HDMI. I just tried it via HDMI set at 720p to TV. I would imagine it would work via component as well.
Also had the S-video default to 480i and loop through my Sony DVDr and CC came through there too.
For instance I have the Motorola DCX3400-M and the week I added it to one of my systems and hooked it up – I download the
1) Owner’s Manual PDF
2) Data Sheet 1 PDF
3) Data Sheet 2 PDF
I pretty well do that with all my gear including any third party remote controls that come with the gear.
1) Shut off box
2) Hit the 'OK/Select' button
Brings up the diagnostics screen.
Really cool stuff there including
-All the ports that are enabled/active
- Memory installed
- If CP is enabled including Copy Once and other flags.
- Type and size of HDD installed including current temp and hottest temp
If you have different motto box you may find manuals here