Sorry I could not get back to you right away. Basically what I had to do because my RD XS54 is not near my routers was to get a swicth and install it half way ( in the garage). I do recommend you to get the D link DI634M router is great, specially if you have vOIP. Ok this is where I am at with the issue I had, I mentioned that I have 2 public ip's with my modem so I ran the modem to a switch, connected my router to it, it got one of the ip's. then I connected the line coming from the RD XS-54 to the switch, checked the settings on the actual DVD to make sure it was set for auto. I was able to get the public IP from the modem and guess what, I am able to see everything that way, however a friend on mine that lives in Boston and another one that lives here in Tampa they are unable to do so. I think I am able to see the streaming because I have similar IP's ( same subnet). Another this is that I have not been able to get the email feature to work, I set up the box with my email info, pop3 and smtp and it does not program the time when I send an email as the manual says.
You have to types of settings in the configuration of the box, you have to enter a user name an a password to get into remotely and another one for files transfer ( from another RD XS-54 located in the same network), just try to set the 2 of them with the same info, just go to Easy NAVI, SET UP, Network Setting and move to the first tap on the left ( Network NAVI) and use the same user name and password for both options there, hopefully that would help.
So basically I am unable to view the programming when the machine is behind a router and when connected directly to my modem only people with similar IP's can see it. I called the Toshiba help line and of course they were totally lost and did not even know what I was talking about ( FRUSTRATION GRRRRRRRRR). Anyway, at this point I think it has something to do with ports ( outgoing) or the RD-XS54 can only be viewed from inside a local network, PLEASE HELPPPPPPP!
thanks guys and once again I am sorry it took so long to get back to you.