I'd like to express my appreciation to this forum for bringing this "fix" to my attention.
At the same time, I'm really puzzled, but thankful, that Pioneer would bother to fix such a minor functional aspect of the recorder, as return shipping costs must add up for them. I suppose, though, that only the hardcore enthusiasts visiting forums like this even know about the fix, let alone that most users probably wouldn't see the sense of trading off the use of their recorder for many weeks and potential damage during shipping for such a minor fix.
Never the less I want to publicly thank Pioneer Electronics for putting enthusiasts' needs ahead of their own business needs. I am very impressed with Pioneer's response to this issue, it is certainly a refreshing and welcome business approach in this day and age.
Originally Posted by equivocal
Has anyone witnessed Pioneer perform the upgrade? I'm wondering if they use some proprietary gadget like a service remote, which might make a DIY upgrade less likely.
The firmware update is a simple process that takes about 3 minutes. A CD is placed in the tray and then the two front panel keys "Rec Stop" and "Play" are pushed simultaneously (I wouldn't advise doing this without the appropriate CD in the tray). The CD drawer closes and runs for about a minute with the word "LOAD" displayed on the front display. Then the CD tray opens and the firmware begins to be loaded into the machine with the word "DOWNLOAD" and a count down timer displayed for several more minutes. That's it, that's all.
My updated machine seems to have survived the "fix" with no ill effects, although I don't use the many features available as extensively as many on this forum. All timer programming and machine settings remained in place. This should relieve any fears that your machine may not survive the "fix". I'd be more concerned about the potential of having the machine damaged during shipping, and the hassle of getting it repaired.