Toshiba XS32, XS54, XS35, (all XS models) - HDD swap info!!! - Page 16 - AVS Forum
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post #451 of 463 Old 04-06-2014, 12:35 PM
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Quote:
Originally Posted by Burnerbum View Post

plplplpl

Also, I have the Factory Service Manual for the 54 on pdf if you need it.

I'd like a copy of that manual if possible please. I still have one of the XS-54s that won't authenticate the HDD.
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post #452 of 463 Old 04-06-2014, 03:31 PM
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I just sent him this message, hoping he's a stand-up guy:


Quote:
Dear [seller],

Hi,

I sincerely hope you'll you'll step up and do the right thing.

Sending a buyer the wrong remote, which does not work properly, is not an acceptable way of conducting business honestly.

http://www.avsforum.com/t/840132/toshiba-xs32-xs54-xs35-all-xs-models-hdd-swap-info/420#post_24573259

It is also in breach of eBay policy. Your item description stated, "The item may have some signs of cosmetic wear, but is fully operational and functions as intended." A responsible seller should offer a fair resolution.

Acceptable solutions would be:
- Locate the missing remote and send it to me.
- Refund the cost, including taxes and shipping, of the correct SE-RO199 remote replacement, which I've located for you here:

http://www.newtvremotes.com/Catalog/Item.php?BLI=TOSHIBA&CG=3&model=RD-XS54SU&qlref=020644000P

I hope we can avoid going down the path of negative feedback and a disputed transaction which could end up with eBay/PayPal docking you and issuing a full refund.

I sincerely hope you're a stand-up guy and you can make this right.

Thank you in advance,

- plplplpl
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post #453 of 463 Old 04-06-2014, 06:02 PM
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post #454 of 463 Old 04-06-2014, 07:52 PM
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Thanks for the find!

I've already ordered the one I had found and linked to above, for two reasons. One, the seller responded with the message below, and I decided to take him at his word. I'll be shipping his remote back to him tomorrow. I'll be out the cost of shipping both ways -- for his I have to send back, and for the $10 or so to ship the one I ordered -- but since he did respond to my appeal to his decency, I can show some goodwill on my end. Second, when I looked, there were only two left in stock, so I didn't want to take any chances.
Quote:
Dear plplplpl,

The only way I will refund the amount of the remote you demand is if send back the SE-R0161
at your expense. It did cost me about 8 to 9 dollars extra to get the unit to Canada.

Once the SE-R0161 is in Dallas Tx. I will be happily refund the amount
of $40 for the SE-R0199.

In the meantime, go ahead and order your SE-R0199.

This WILL be the only way this happens or the deal stands as is.

Send the SE-R0161 to:

Xxxxxx Xxxx
XXX Xxxxxxxxx Xx
Dallas, Tx XXXXX




- [seller]

I just really hope he's a man of his word.
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post #455 of 463 Old 04-06-2014, 08:14 PM
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Now it's showing as "Depleted Stock Inventory." I just ordered one, not two!eek.gif

http://www.newtvremotes.com/Catalog/Item.php?BLI=TOSHIBA&CG=3&model=RD-XS54SU&qlref=020644000P
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post #456 of 463 Old 04-07-2014, 05:32 PM
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Update:

Quote:
Dear [seller],

Hi,

The SE-RO161 is on its way back to you as of today. Please let me know when you receive it. They said it would take about a week.

I have ordered the SE-RO199.

Thank you,

- plplplpl



Also, there seem to be two more back in stock.
Quote:
2 pieces Currently In Stock
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post #457 of 463 Old 04-08-2014, 06:26 AM
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Quote:
Originally Posted by samijubal View Post

I'd like a copy of that manual if possible please. I still have one of the XS-54s that won't authenticate the HDD.

Have you look through this post?
http://www.avsforum.com/t/840132/toshiba-xs32-xs54-xs35-all-xs-models-hdd-swap-info
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post #458 of 463 Old 04-08-2014, 11:46 AM
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Quote:
Originally Posted by Burnerbum View Post

Have you look through this post?
http://www.avsforum.com/t/840132/toshiba-xs32-xs54-xs35-all-xs-models-hdd-swap-info

There's nothing relevant there. The HDD it won't authenticate is the one it came with. I can put that HDD in another recorder and it works fine, I can take a HDD from a working recorder and put it in the bad one and it still gives the "can't authenticate HDD" error. Resets don't make any difference either.
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post #459 of 463 Old 04-08-2014, 11:59 AM
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Quote:
Originally Posted by samijubal View Post

I'd like a copy of that manual if possible please. I still have one of the XS-54s that won't authenticate the HDD.

I imagine burnerbum has already helped you via PM, but for anyone else who needs the XS-54 service manual immediately it can be downloaded from this link. Wait a moment for the sample front page to appear, then scroll beneath it to the underlined link "Get Manual" to download the PDF.
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post #460 of 463 Old 04-08-2014, 01:38 PM
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I'd also be glad to share my copy, if the above helpful link ever goes dead.

Edit: Just wondering, would it be against some sort of site policy simply just to share it in a post rather than only by PM? It's only 1.48MB. No copyright restrictions are indicated anywhere on the document so it seems it would be intended to be freely distributed. If it's a problem, though, a moderator can go ahead and take it down.

RD-XS54SUSeviceManual.pdf 1523k .pdf file

The reason I'm sharing it is that I notice it differs from the version linked to in CitiBear's post. That one seems to have all the detailed electronic schematics, but mine has step-by-step instructions for changing out parts, including the HDD. Hope this helps.
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post #461 of 463 Old 04-15-2014, 09:54 PM
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In case anyone was wondering, for the sake of closure here's how the remote saga played out. All's well that ends well, I suppose.smile.gif Read from the bottom up.


Quote:
Dear [seller],

Refund for remote received. Positive feedback left. Thanks.

- plplplpl



From: [seller]
To: plplplpl
Subject: Re: [seller] sent a message about Toshiba RD-XS54SU 250GB HDD DVD DVR Video Recorder Player HDMI w/REMOTE #121292604805
Sent Date: 15-Apr-14 02:03:18 EDT

Dear plplplpl,

Correct You Are,
Refund Sent.
Thanks


- [seller]



From: plplplpl
To: [seller]
Subject: Re: [seller] sent a message about Toshiba RD-XS54SU 250GB HDD DVD DVR Video Recorder Player HDMI w/REMOTE #121292604805
Sent Date: 14-Apr-14 22:23:22 EDT

Dear [seller],

Hello,

You said, "Once the SE-R0161 is in Dallas Tx. I will be happily refund the amount
of $40 for the SE-R0199."

Feedback is for once a transaction has been completed.



- plplplpl



From: [seller]
To: plplplpl
Subject: Re: [seller] sent a message about Toshiba RD-XS54SU 250GB HDD DVD DVR Video Recorder Player HDMI w/REMOTE #121292604805
Sent Date: 14-Apr-14 20:45:20 EDT

Dear plplplpl,

The SE-RO161 did arrive in Dallas. Thank you.
I will send your the $40 for the one your ordered when I receive positive feedback.
Thanks


- [seller]
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post #462 of 463 Old 04-29-2014, 11:43 PM
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I've got a few new LG DVD drives that work great as a replacement for the recorders that use PC type burners, if anyone is interested in one PM me.
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post #463 of 463 Old Yesterday, 03:18 AM
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What current hard drive would work in a XS-34 recorder? I'm getting a playback failures (freezing & stuttering) from corrupted videos. I believe their are bad sectors on the drive.

-Willie
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