Join Date: Feb 2001
Location: Burlington County, NJ
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I'm beginning to get a bit worried. They received it on Monday (they signed for it). Based on posts here and from what Onkyo told me on the phone, the repair is very simple and should be done the same day (they're just replacing the driver) assuming they have the part.
As such I would have expected it back today, but I haven't gotten any shipping notification. I called Onkyo the other day, but they told me I have to call the repair center (which is a different company). I meant to do that today, but forgot.
I haven't had the subwoofer since November 22nd so it's coming up on almost 2 weeks. This is why I don't like sending things back when they aren't broken. I don't understand why they can't send someone out to my house to repair it. That's what Sony did with the recall against my TV.