Recently my system seems to drop all sound no matter the input or even a test sound from the receiver. I have the latest firmware on the unit as well. I have tried powering off and unplugging for an extended period of time and this sometimes works. I also have done a factory reset which did not work. There has been no power surges to the system as far as I know. There does not seem to be any rhyme or reason to it. There is another sound issue that might be related but I just chalked it up to an HDMI handshake issue. Sometimes when I turn on my computer connected through the receiver on before the receiver the sound does not play but if I power it off than back on it will. Not as big a deal as completely no sound.
I still have a warranty on this for another 2 years. So I am not really worried about impending repair costs but is there something that anyone of you have seen to fix this issue or even have the same issue?
I use hdmi to connect but before that I had an optical connection. I double checked the speaker wire connections non are shorting. I can not run the Audyssey setup if I try it will just say "waiting". I can select sound modes but to no avail. I had done most of the steps out of the troubleshooting no sound steps out of memory and reread it this morning none of those options helped.