Thank you. I tried the above and it worked great. I'll just have to get used to using the remote for everything, but that's much better than having the rolling inputs going all the time!!!
Thought I'd ask here, since you are all fellow HTE5500W owners.
Thanks in advance, I'd really appreciate it.
(My Xbox One won't 'power on' the 5500 through HDMI-CEC despite being able to control volume. I figure I'll just leave the unit powered on in idle, but a recent firmware update causes it to shut down after 20mins.)
Same issues with my unit. I Called Samsung on 1/6/2014, althougjh my unit was out of warranty they provided me with a courtsey repair. I sent the unit to thier repair center on 1/7/2014. Unit was repaired and delivered back to me on 1/10/2014. They replaced the (Assy Cover P-Front), part number (AH96-01605A). Ran the unit for six hours over the weekend the unit worked fine.
Thanks a million for the information; giving out the part number is priceless. This is obviously an issue with this entire line of HT Samsung Players and it's disturbing that Samsung won't own its mistake and issue a recall or at least notify the Consumers who own the unit.
At any rate, since my unit is 2 months outside the warranty I will order the part and replace it myself. Hopefully, it's an easy fix.
Hello RushFreak2112, I created an account just to thank you so very much for this fix. My unit is out of warranty, and I have been spoiled with my laptop, Xbox, and Blu-ray combined setup. I was going MAD without the unit working properly. Thanks to you as well sinofian for providing the step by step picture tutorial. You both are awesome. The world needs more people like the two of you :)
I had the same issue! And as many people here, I've created this account only to thank Rushfreak for the tip! This "changing source" issue was driving me & my girlfriend real mad!
I'm french, and all can say it's MERCI BEAUCOUP!!!!
Thanks again to everyone who helped solve this very frustrating puzzle.
Thank you RushFreak2112 . I had similar situation on my HT-E5400ZA where DVD open and closes like crazy in 14 months of purchase. ( out of warranty by 2 months). Your idea worked here.. I have removed the front panel connection as you suggested and is no longer needed, those can be operated from remote. The system is now working as usual and only thing is we can't do hard reset. Needless to say I have created this account only to thank you.
I just won this thing at a raffle and it is now doing the same thing. It opens and closes and jumps around input selections so I read these threads...and THANK YOU. My 13 year old son saw the pictures that show you how to unplug the touch screen panel and he is now sitting and watching TV undisturbed. It took him longer to get a small screwdriver than it did to do the procedure. We thought we were so lucky when we won it and have been saving it in the box till we could buy a TV and I just got the Samsung TV when two months later this issue comes up. Thanks to these threads, I'm still lucky. OK gotta go watch Disney now. Bye!
One note, there is a main flat circuit cable from the main board to the front panel. This can be removed temporarily to make life easier for the next step.
Pull the thin cable, about half an inch wide and translucent brown in colour, out. This is the cable connected to the front panel sensor. Just pull firmly and it will come out.
Then put the main circuit cable back into the main board and you good to put it all back together.
This sovles the problem 100% and as long as you have your remote, everything works perfectly, even the front LCD panel.
I had the same problem with my HT-E5530 system, keeps opening the tray and looked like someone pressing theEject
button. Did the quick fix but wanted to have everything working again.
I have got a new Front panel:
Also if you need a new Blu Ray Drive:
Hope this helps
Anyone got experience with this problem?
I joined just to thank you all.
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