Help: Samsung HT-E5500 keeps changing source - Page 4 - AVS | Home Theater Discussions And Reviews
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post #91 of 104 Old 10-12-2014, 12:42 PM
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It worked!

Hello all,
Just wanted to say thanks for the great help.
I disconnected the touch screen cable and it worked, no more sudden automatic input switching. Took me less than 5 minutes to do it!
2 days now and working great.
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post #92 of 104 Old 10-12-2014, 12:53 PM
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My samsung player has been out of action for months now despite sending it back to samsung for repair, samsung found no fault with it !!!!!
I have disconnected the touch panel at front and it works fine now thanks rush
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post #93 of 104 Old 10-19-2014, 07:02 AM
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Quote:
Originally Posted by Laurent Pee L View Post
Thanks for the tip. Just disconnected the front panel. Took me 2 minutes and works like magic.

I also put some tape on the disconnected wire to avoid it touching other parts.
Hi, a thousand thanks for the helpful instructions and pictures. I took us 5 minutes and everything works now perfectly! Thank you!
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post #94 of 104 Old 10-19-2014, 03:43 PM
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E5400

The work around works pull the cable as told in prior post. Great job and thanks so much
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post #95 of 104 Old 10-28-2014, 05:49 AM
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Ht-e5400

Thank you so much for information on how to repair my input that kept jumping to DVD/CD input while watching TV. I disconnected my HT-E5400 and followed your instructions to disconnect the touch panel cable. Viola! I'm able to watch TV without any interruption of my input jumping to DVD/CD. I was about to throw this whole system in the trash because of frustration. Thank you so much because I am grateful for you sharing your fix.
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post #96 of 104 Old 11-02-2014, 05:40 PM
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Thank you very much for the information on how to disconnect the front panel. Samsung in the Netherlands wouldn't have the courtesy of replacing this front panel for free as my warranty was expired one week!
I will put this information on several sites here in Holland and I will also inform the electrician I hired, but could not solve the problem other then stating that the problem was due some malfunctioning of the HT -E5500.
Still I am of the opnion that Samsung should call back all models and fix this problem! At no cost of course!
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post #97 of 104 Old 11-03-2014, 04:21 AM
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RushFreak2112 Thank you very munch for your suggestion but my unit doesn't work (with CD,MP3&VCD)after disconnected with touch screen panel.Do you have any suggestion??
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post #98 of 104 Old 11-18-2014, 08:15 PM
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Quote:
Originally Posted by headhunter5 View Post
After cleaning off the front touch panel, I haven't had any problems. It's been two weeks.


THIS ABSOLUTELY FIX THIS ISSUE FOR ME. I really hope everyone is listening to you and and think niko. From what I can tell this was exactly what was happening and exactly what work for mine. I was ready to throw it in the garbage until I found your two solutions from this forum of the same problem. I will try to get the message out to people to read what you guys were saying. Very simple fix. Thanks so much by the way.
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post #99 of 104 Old 11-27-2014, 11:44 AM
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Originally Posted by Mike Dooley1957 View Post
<p>Thank you.  I tried the above and it worked great.  I'll just have to get used to using the remote for everything, but that's much better than having the rolling inputs going all the time!!!</p>
Brilliant! Thank you so much,
after reading all of the other responses a seeing the photos I had no doubt that this would fix the problem. I timed it and it took me 4 mins. from start to finish! Works perfectly well now..

I registered just to say, Awesome! Thanks again
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post #100 of 104 Old 12-17-2014, 06:34 AM
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Had the same issue with my e6750w. Followed the post with pictures in here, and it solved my problem.

Thanks mate
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post #101 of 104 Old 01-03-2015, 01:34 AM
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Unhappy My Samsung BluRay

Wow! I have been battling this same problem for over 12 months and thought I had cured the fault by resetting as per the manual. Alas! Not to be. So off to the electrical store to look at getting another player. I checked out "stand alone" DVD players and other DVD/Theatre systems and nearly bought an LG unit but decided to think further about a way forward. My wife (bless her) suggested I do a Google search of problems with this model Samsung. Well I found this site and see that may others were having the same problem. I followed the suggestions given about decommissioning the touch screen and have cured the problem THANK YOU for posting this simple fix as you saved me many $$$$ and saved me from dumping what is a relatively good TV/DVD sound system.
Final comments on this and the site are: firstly I didn't even know the player had a touch screen (aw shucks) and second I had to admit my wife (bless her) was right (and that really really hurt)
On a serious note, amazing solution and a smart person has saved many of us mega $$$$. Thanks again, really appreciated. Kerry
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post #102 of 104 Old 01-09-2015, 12:19 AM
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You guys are joking right? No one heard of GOOGLE? There is a technology built into many Blu-ray players called HDMI-CEC.( Consumer Electronics Control)HDMI-CEC is an extension of the HDMI display port interface that makes it possible to send control commands back and forth over an HDMI cable. Which will perform functions such as turn on the TV when you power on the Blu-ray player, and/or switch the source to the proper input. Nothing is wrong with your device, it is supposed to do it. Why else would you power on the Blu-ray player if you're not getting ready to watch a movie, right? Once you power off the Blu-ray player it will (my samsung does anyhow) switch the input source back to what it was on before you turned on the player. If you do not like this function turn off HDMI-CEC, there's an option in the Blu-ray player settings to do so. I jave tested, after turning the setting off, it will no longer send commands to your TV.
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post #103 of 104 Old 01-09-2015, 12:33 AM
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Let me re-clarify something...while it may be true that you could have an issue with the touch panel...If you read the original post was it was about changing the source input, not bad touch controls.but if you disable HDMI-CEC, it will no longer send commands to your TV. Obviously if the touch panel is faulty and triggering a power on, eject, or other command, it sends a signal to the TV, disable the function...
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post #104 of 104 Unread Today, 03:03 PM
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Quote:
Originally Posted by espio1 View Post
Hi everyone.

I'm having a really frustrating problem with my Samsung 5.1 blu-ray home theatre system (ht-e5500 model).

The ht, hooked up to my samsung HDTV and speakers, has been working fine for six months. But since yesterday it has started randomly cycling through input sources, as if someone is mashing on a remote.

I've tried taking the batteries out of all remotes and its made no difference - it still cycles through input sources randomly and often.

The HT is connected to a Sky Plus box and games console, but still randomly cycles through source with other devices off.

Any ideas?
Thank so much for starting this forum...we were given an ht-e555ow for a gift and after only 2 years it started cycling through sources.....very frustrating but thanks to all responces we have resolved the problem by simply disconnecting the touch screen.
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