A Final Update..................
.....................and it's not "all good".
I received a call from the Shipper that the container arrived with some exterior Damage. I had contacted them prior because Amazon made available the Name of the Shipping Company, and I called and requested that they contact me "BEFORE" bringing the Box out to my location.
This they did, and in doing so informed me that the damaged box allowed them to see a long horizontal gouge along the top edge of the material. That was on one side. On the opposite side at a bottom corner was another spot where the bottom corner of the box had been almost torn away, with subsequent damage to said corner of SINTRA.
Now to be completely fair, Amazon is really trying here. I asked that the material be "Boxed" and the material inside receive a "Wrap" and that's exactly what they did.
What is shown above is a quantum leap of improvement over the effort as shown at the top of this page. In this instance, the Shipper is to be faulted for a decided lack of care, although when pressed for an explanation they retorted that there were no "Fragile" stickers. Well...by my reasoning that doesn't wash because obviously, by virtue of the next two images, they must have really jammed it into a tight space to rip the bottom corner out (...as seen in the first image...) and crowded (slid) other freight up against it to rip the Cardboard so much as well as gouge the material at both the Top edge as well as several inches below as shown.
Sooooo..........Amazon has been contacted....and a immediate refund for the 120" x 60"er applied. Also, the first 96" x 48"er is being picked up, as I decided I didn't want to fool with it. Also a Refund is being facilitated.
A lengthy conversation with Customer Service and a forwarding of images of the current damaged Container / SINTRA to same has elicited a profuse apology, as well as stalwart assurance that Amazon is dedicated to getting this sorted out with the Shipper. Also, my (verbal
) intercourse with the Shipper has resulted in assurances that they too will contribute more effort for any such packages.
For those with no other options available to obtain SINTRA, I suppose I still feel this source is a governable risk. My experience is not wasted if it results in more awareness by the folks at the big "A"
and others do not suffer such delays and / or disappointments.
At this conjecture I leave it as such....:
Order the SINTRA from Amazon with the full knowledge and understanding that it might be an exercise in frustration...or a easily obtainable method of acquisition.