Join Date: Nov 2008
Location: Southern California
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Here is the situation:
Our client has a Marantz (NR1501) receiver and cable box with momentary dropping audio when connected digital (HDMI or optical). We've troubleshot with a recorded show where it happens in the same spots that we can rewind and replicate however:
1) when we connect directly to the TV there's no glitches.
2) Other sources are fine.
3) We've been through six different cable boxes... six.
4) We've had the HDMI module on the receiver replaced.
5) Tried different wires and all HDMI inputs.
From our cable box, is the encoded signal when connected direct to the TV different than that when connected direct to a surround receiver? Or does it extract different audio files/types?