Originally Posted by JT78681
Brian was gracious enough to once again stop by my house to trouble shoot an issue. Top notch customer service right there. Sorry Brian for the awkward angle.
Ok now that's what I call bending over backwards & unparalleled customer service.
Seriously, I honestly don't see why more ID co take this approach if they really, really believe & stand by their product. It's about 100% commitment & dedication that says: "You're in good hands with Allstate". Especially when we spend upwards from 10K-30K-50K+ over our lifetime times that by the millions of house hold.
It's more than just a hobby today in 2015 it's a lifestyle that is so integrated to our existence like food, shelter, marriage, work, etc which is what it's like for most of us here on AVS. We shell out serious bills for what others spend in customizing their exotic cars & homes.
Right guys? I mean look at the state of audio/video today vs 1995 when DVD & big screen TV was born. Since then it's all evolving like wildfire with other modern devices such as iphones, ipads, PC's,laptop, tablets. Wait, there's more,.. now wearable tech like smart watches, Google glass to the point where we can't live without it even more a minute. And the age demographic using & needing all of this is mind boggling today starting as young as they can ride a bike to a 90 yr old retiree.
Admit it,..we freak out the instance our ISP is down, cell phone out of battery, cable disconnected, etc with serious withdrawal if those things are not up & running right away. And all of this is connected or linked to our TV's and audio gear wireless/blue tooth. So how relieved & sweet it is to have a Brian come to your home deliver your "heroine/crack" tech remedy. I sure would heck yes.
I know this is getting off topic in a Rythmik thread but you see the point I'm going with this. This ginormous tech pie as Apple, Microsoft, Samsung, LG, Sony all want every house hold to have their tech products serving their every usage from tv-music-Xbox/Ps4-internet-phone-lighting-appliances all linked n connected to each other like secondary family am I right?
Now imagine what Brian from Rythmik did,..if somebody from Apple, MS or LG going to homes with a live human in person customer tech support to walk you through & troubleshoot. It may sound extreme but the ever compounding fierce competition to bring a central tech hub in every household is up for a big billion dollar slice of pie.