Originally Posted by cneely8
I don't know, maybe some idiot forgets to unplug it first and fries himself, or someone cuts a wire accidentally while inside the thing- whatever.
Well, if he does, he's a moron who should never touch things, this type of person should be kept away from anything sharp. But if he does hurt himself, he needs to look in the mirror for the person to blame, because if he blames anybody else, he's even more stupid and should just go out to Best Buy and buy Bose. They don't allow anybody to touch their components, perfect for somebody who shouldn't swap parts.
I was just wondering about liability in case of injury, since the company makes the consumer do home repairs on faulty equipment instead of a full return and replace like most companies, or at least a return, company fixes, company mails back.
Well, the reason for swapping anything out is usually because something became faulty, right? I was givin the option to send the subwoofer back for repairs and believe it or not there are a lot of companies that allow self repair. Dell being probably one of the biggest companies on the planet, they allow it. Since I don't want to be without a working sub, I took the self service option, because I'm mechanically inclined and because it's so easy to do.
Can you imagine auto manufacturers sending seatbelt replacement kits or something to homes with instructions on how to install instead of having them go to a service center for free corrections?
Well, a car company is a different thing, they clearly dictate that you are not allowed to service the vehicle and if you do you will void the warranty so bad example. Ford however does allow it's customers to update Sync via USB key, before this year I believe you had to go into the service center to do it, now you can log onto the Ford MySync website and do it yourself, the horror.
Is Ford now responsible if I improperly uploaded the update?
In other companies defective equipment is returned and fixed or replaced, but these jokers in colorado make the consumer do it themselves. Now it looks like they even send them replacement equipment that has better stability but eliminates some of the features that the consumer already paid for, and less power?
For many companies the option to return an item for repair or refund is there and for many companies they allow for self repair. I can name a few, HP, Dell, well most computer companies, many subwoofer companies for example AV123, Klipsch and many others, the list goes on, many companies allow it and they also cearly stipulate that if you feel unqualified then don't do it yourself. The "jokers in Colorado" aren't forcing anybody to do anything, the swap is up to you. I don't remember Kyle flying out to my house and putting a gun to my head and stating I need to replace the amp myself or else.
How are people still falling for these scams?
I fail to see the scam here, they are doing what many companies do to save time and money. I find fault with less features and power but that is something to discuss in another post as it has nothing to do with liability for swapping the amplifier. I'm not here to defend AV123, I am defending this practice because there is value to it and it helps many companies keep service costs down and many consumers are happy to do it themselves if both sides agree.
Is it really that difficult to understand who is responsible for hurting themselves? If you hurt yourself while swapping out the sub amp, would you
call AV123 to complain and say it's their fault? Not saying this to be rude or mean, just wondering.