I have a 5 year old 5.1 home theatre system that includes:
1) 4 Definitive Tech Promonitor 1000
2) 1 Definitive Tech Procenter 1000
3) 1 Definitive Supercube 3
4) Denon 2807 Receiver/Amp
I recently moved and had a home theatre pro set my system up in a new house, and we're not getting almost any sound from the Supercube subwoofer...
The light lights up on it, suggesting it is getting a signal and turning itself on, but it doesn't seem like the amp is really turning on and producing any sound... there is never a crackle or hum or anything when the light comes on.
when we do the test on the receiver to send a tone to the speakers, everything works with all the speakers until we switch it to the subwoofer channel, and then, we hear the SLIGHTEST sound coming from it (you have to really ask yourself if you're hearing things, its that low.
The gain is turned up to the max, I've maxed out the volume adjustment on the sub channel on the amplifier, and nothing.
I've double checked that the sub, which is connected to the amp with a through the LFE port with a single wire, is connected to the right non-amplified sub output on the receiver, and we've tried a different cable with no change to check if the cable was good.
Thanks in advance for any help you can give me.