Originally Posted by lees23
Understand not wanting to go that route then. I am curious what happened, care to share?
Sure. Wasn't a huge deal, I just wasn't impressed with their product in the rooms I tested it in compared to other subs, or on it's own. After a ton of research, and so many people on these forums recommending ID subs, I ordered a SVS PC-12 Plus, which is the large, higher end cylinder sub. I tested it in identical conditions against 3 Paradigm subs, a mixture of sealed and ported, and I was not impressed. Even the tiny Paradigm Ultracube 10 matched or outperformed it in my large-ish test room. I compared it to a 14 year old Paradigm Servo 15v1, a Paradigm Studio SUB12, and a Paradigm Ultracube 10. I ran Audyssey on each sub before switching to the next test subject. I did not run PBK, to keep the playing field even (PBK is so good it's not even fair if the other sub isn't calibrated with a similar EQ). I watched various scenes from the Iron Man blu-ray, Master and Commander blu-ray (lots of deep punchy bass in that one with the canon scenes), and a bunch of bass-heavy music. The SVS always seemed to be over worked, sounding "muddy", making disturbing clunking noises and lots of port chuffing noises that were clearly audible during the movie. The other subs provided that nice tight, visceral chest slam to varying degrees without sounding overworked (less on the smaller subs obviously). Thinking I got a defective sub, I contacted SVS who walked me through various tests, and after confirming the driver was not damaged or defective, and my settings were correct, they eventually sent me an entirely new control board to rule out anything else. Unfortunately nothing changed after the new control board was installed, and all the original issues were still present. I decided to return the sub, and spent the extra $400 on the Paradigm SUB12 which was a *huge* step up in my opinion, both aesthetically and especially on the performance front. I would have also gone with the much cheaper and smaller Ultracube 10 or 12 over the PC12 Plus based on my experience. I have nothing but good things to say about SVS customer service, they were very helpful and paid for the return shipping. I feel like $1200 CAD was way too much to ask for that sub, especially since the price/performance ratio of the ID subs are supposed to be great - I feel like $600-700 CAD would have been a price more in line with it's performance, especially for something so physically massive.
Anyway, after that experience I generally prefer to buy from large, established companies (I believe Paradigm has one of the best, if not the best, testing facility in the world for all things audio), and from a brick & mortar store where I don't have to deal with shipping or wait times. Heavy discounts are often available, putting prices roughly in line with the ID stuff. That's just my experience, I realize there are lots of happy ID owners out there, but given my personal experience (spent over 6 months auditioning various speakers/subs) and the fact that you can only find glowing professional reviews for Paradigm stuff, I am continually impressed with their offerings. They do seem to be raising their MSRP's over the years, and even though their price/performance ratio is known to be outstanding, I definitely bank on that standard ~20-25% discount whenever I need to buy more HT stuff
So now that I need a compact, powerful, sub for my living room (dedicated HT and computer room systems are complete), I am naturally looking to Paradigm once again. I own the PBK already, which makes things nice and easy on that front. Just trying to decide between a Monitor SUB12 and a Seismic 110 (AKA the "bulldog" haha).