Alright...so I didn't get a tracking #, but Chad DID call me the next day and left message saying it was on the way (wifey said he sounded like he was heading to the post office as they spoke). Sure enough, 2 days later I had a sweet box on my door. I got detained and was unable to get it installed until today. A few observations...
The instructions on how to install the amp was very clear...Simply clip the black & red wire and the red (only) wire, strip off 1/4" of insulation, slide onto crip connectors and crimp....welllmethings just don't seem to go that smooth. Trying to stip off the 1/4" of insulation, an INCH of insulation came off the wire, leaving me too little. So it was off to Lowes for some more wire (the wire inside the sub is well insulated...it looks like 14-gauge from the outside, but 16-gauge once you strip off the insulation...very odd).
So I finally get it wired in right and plugged it in and had power light...but no boom. Turns out that in an effort to pull enough slack to the sub speaker wire to the crimp connectors, I had pulled 3 of 4 wire spade connectors off the sub speakers. So I had to remove all the stuffing, reconnect the spades, and then restuff my Epik subwoofer.
Plug in, and smiles all around.
Overall, I DO love my Epik sub, and hope that my issue was a rarity..as well as the efforts involved to get a response and resolution....but from the other comments about Epik on the forum, I don't think that it is true.
Getting ready to crank up the "IRENE" scene from BLACKHAWK DOWN, just to help me get over my long suffering Sub-withdraws.