I could really use some help. I bought one of these subwoofers years ago and used it regularly for many years. I put it away for a year and recently brought it back out in a new location.
Running through the setup on my receiver, I can't get the sub to make any sound. This sub has a seperate control module and the indicator light on the controller is showing that it's receiving a signal from the receiver. My concern is that the problem lies with the cable between the controller and the sub. It uses a cable that looks like a telephone cable. The stock cable was not long enough for this installation so I used a telephone connector to mate it to a 4 pin telephone chord. In another installation where I used this sub, I seem to remember there being something different about the "telephone cable" used to connect the two pieces of the sub which caused me some problems in that installation. I tried using a different 4 pin telephone cable to connect the two pieces but still no luck.
The sub is definitely getting power. I checked all the connections to make sure they're tight. The controller is also getting power and definitely getting a signal. All the cables are also connected to the appropriate jacks. The volume nob on the controller is about halfway up. Any other ideas for trouble shooting this? I would hate to be forced to buy a new sub. I always liked this one. Everything is getting power and everything is connected properly so I can't imagine why I can't get any sound at all. The only thing I can think of is this "telephone" cable. I'll probably call Cambridge Soundworks on Monday, but this model is discontinued and the company has changed hands a few times the last few years so I'm not sure how far I'll get with that. Plus, my sub is a couple of years out of warranty despite coming with a 10 year warranty. Thanks in advance for any ideas.