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post #17611 of 18344 Old 08-14-2014, 05:08 AM
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Originally Posted by KK in CT View Post
Are there any disadvantages to purchasing one of the subs in their outlet? I'm interested in the PB-2000, and they have one listed now that states there is no damage (which would be the one disadvantage I could think of). From what I can tell, you still get the same warranty and guarantees as you would if you purchased a new one.
Nope, buy away!
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post #17612 of 18344 Old 08-14-2014, 07:19 AM
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The Outlet is there for Returns. They fully test the sub and give it the full return policy and warranty as a new one.

With dual subs, stack'em in the corner and put on a jockstrap. Don't want EVERYTHING in the room jingling!
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post #17613 of 18344 Old 08-14-2014, 11:50 AM
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Well, after one more chat session with Jack at SVS, I had the info I needed and have placed my order for a PB-2000. I will finally have dual subs. Really looking forward to getting this. So far I'm very impressed with the customer service at SVS.

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post #17614 of 18344 Old 08-14-2014, 12:04 PM
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Originally Posted by KK in CT View Post
Well, after one more chat session with Jack at SVS, I had the info I needed and have placed my order for a PB-2000. I will finally have dual subs. Really looking forward to getting this. So far I'm very impressed with the customer service at SVS.
Duals are such an upgrade once setup properly. Congrats.
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post #17615 of 18344 Old 08-14-2014, 12:09 PM
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Originally Posted by KK in CT View Post
Well, after one more chat session with Jack at SVS, I had the info I needed and have placed my order for a PB-2000. I will finally have dual subs. Really looking forward to getting this. So far I'm very impressed with the customer service at SVS.
I didn't know it was Christmas already?!?!?

Congrats!

With dual subs, stack'em in the corner and put on a jockstrap. Don't want EVERYTHING in the room jingling!
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post #17616 of 18344 Old 08-14-2014, 12:14 PM
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Originally Posted by jwtallguy View Post
Duals are such an upgrade once setup properly. Congrats.
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Originally Posted by Mongo171 View Post
I didn't know it was Christmas already?!?!?

Congrats!
Thanks guys. I'm very much looking forward to it. Now the wait begins...

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post #17617 of 18344 Old 08-14-2014, 12:21 PM
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Now, don't be checking the tracking of it every half hour, waiting for those three little words...Out for Delivery! No one HERE does THAT!

With dual subs, stack'em in the corner and put on a jockstrap. Don't want EVERYTHING in the room jingling!
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post #17618 of 18344 Old 08-14-2014, 12:24 PM
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Originally Posted by KK in CT View Post
Thanks guys. I'm very much looking forward to it. Now the wait begins...
Congrats to your new sub!!! Dual subs are amazing, you will love it. Delivery from SVS is kind of fast 3 business days aprx depence on your location amd if is FedEx or RL truck.

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post #17619 of 18344 Old 08-14-2014, 12:48 PM
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Originally Posted by Mongo171 View Post
Now, don't be checking the tracking of it every half hour, waiting for those three little words...Out for Delivery! No one HERE does THAT!
I will probably be guilty of this once it ships. Only placed the order a few hours ago. I think I'm in the 2 business day zone from SVS, so I'll most likely have to wait until next week.

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post #17620 of 18344 Old 08-14-2014, 01:19 PM
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Originally Posted by KK in CT View Post
Well, after one more chat session with Jack at SVS, I had the info I needed and have placed my order for a PB-2000. I will finally have dual subs. Really looking forward to getting this. So far I'm very impressed with the customer service at SVS.
Congrats! Looking forward to hearing your thoughts once you have it all set up.
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post #17621 of 18344 Old 08-15-2014, 06:42 AM
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Congrats KK.

Your name isnt ken kaniff, is it?
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post #17622 of 18344 Old 08-15-2014, 10:19 AM
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Congrats KK.

Your name isnt ken kaniff, is it?
Thanks Rgdeuce. No that's not me.

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post #17623 of 18344 Old 08-17-2014, 07:42 AM
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Well been trying to get my thought's and timeing right on when i should place my order on a svs PB-13 Ultra.I need a few more moneth's or less .I might now be able to get the ultra till winter time.I dont want to place a order around holiday's so i am trying to get a order in soon hopeing around november or late october.If i place a order around december or anywere before november 25 i think it might take month's to get a ultra for the main reason holiday shipping and traffic with all the fraite company's.Has anyone here ordered a svs sub around the holiday rush.is is fast shipping still from onecall or svs.
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post #17624 of 18344 Old 08-17-2014, 07:57 AM
 
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Originally Posted by joseph10704 View Post
Well been trying to get my thought's and timeing right on when i should place my order on a svs PB-13 Ultra.I need a few more moneth's or less .I might now be able to get the ultra till winter time.I dont want to place a order around holiday's so i am trying to get a order in soon hopeing around november or late october.If i place a order around december or anywere before november 25 i think it might take month's to get a ultra for the main reason holiday shipping and traffic with all the fraite company's.Has anyone here ordered a svs sub around the holiday rush.is is fast shipping still from onecall or svs.

you need too order 2 though!
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post #17625 of 18344 Old 08-17-2014, 12:20 PM
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I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on ebay.
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post #17626 of 18344 Old 08-17-2014, 12:24 PM
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Quote:
Originally Posted by MIX_MASTER_ICE View Post
I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on ebay.
I think everything applies but the 45 day trial, i could be wrong though.
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post #17627 of 18344 Old 08-17-2014, 12:26 PM
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Quote:
Originally Posted by MIX_MASTER_ICE View Post
I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on ebay.
I believe you get all the warranties except the upgrade perk within the first year.

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post #17628 of 18344 Old 08-17-2014, 02:56 PM
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Quote:
Originally Posted by MIX_MASTER_ICE View Post
I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on ebay.
All will have to go thru OneCall if you buy from them. You will lose free shipping on both ways in first 45 days if you change your mind and there is definitely no 1 year full price guaranty upgrade. It all depend what sub are you looking for. If you going to Ultra I don't think you need to be worry about upgrade unless you decide to go for second one. But if you looking some middle sub there is big possibility you will upgrade in 1 year.
SVS web have also many subs in there outlet section so you can safe some $$$ and customer service is much better with SVS. If you will have lets say slight damage with your shipping SVS will fix it for you and in mostly will offer add 10% discount just for trouble even on outlet ones, I'm sure that is not going to happened with OneCall (but i'm sure they will also replace it if is damage with shipping)

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post #17629 of 18344 Old 08-17-2014, 03:11 PM
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All will have to go thru OneCall if you buy from them. You will lose free shipping on both ways in first 45 days if you change your mind and there is definitely no 1 year full price guaranty upgrade. It all depend what sub are you looking for. If you going to Ultra I don't think you need to be worry about upgrade unless you decide to go for second one. But if you looking some middle sub there is big possibility you will upgrade in 1 year.
SVS web have also many subs in there outlet section so you can safe some $$$ and customer service is much better with SVS. If you will have lets say slight damage with your shipping SVS will fix it for you and in mostly will offer add 10% discount just for trouble even on outlet ones, I'm sure that is not going to happened with OneCall (but i'm sure they will also replace it if is damage with shipping)
You say you don't get free shipping "on both ways." Do you mean Onecall doesn't ship it free TO you? I ask that because on the ebay page, at checkout, shipping is free. Are you certain they do or don't offer the same 45 day trial period w/free return shipping through Onecall? Anybody ever had first hand experience with Onecall through ebay?
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post #17630 of 18344 Old 08-17-2014, 03:11 PM
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Originally Posted by MIX_MASTER_ICE View Post
I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on ebay.
I am in the same boat as you.But i called onecall a few week's ago and they told me that you get free shipping and no tax.The warrenty is full 5 year part's and labor with svs tho.You do not go to onecall if you have any problem's with in the i think 90 day's or less return policy.And with in that polciy if you do not like the sub they will pay for it back t ship to you but it will be brought back the same way it got to you and that fright.The thing is if you are in new york or any state that svs charge's tax too they yes by all means order from onecall.But if you are not and you dont get taxs then order from svs because they you will not pay tax and you might get the shipping faster too.If your buying a ultra and you have tax were you live with svs then go onecall.If not by from svs.Really that upgrade and sav thign svs has it's a nice touch.But really i spoke to many people at svs and they told me they were going to upgrade the ultra.to a 16.5 inch driver but they did not go for it.Because the metal's were so much money in there driver's that they wanted to use so yeah.But really i mena a pb13-ultra is alreay 1,000 watt's of beast power why would you need any more .hell i would of just got dual ultra's then lmao.but now a day;s who has 4,000 buck's to spend at one shot.Max for me on a sub is 2 grand.
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post #17631 of 18344 Old 08-17-2014, 03:14 PM
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I am in the same boat as you.But i called onecall a few week's ago and they told me that you get free shipping and no tax.The warrenty is full 5 year part's and labor with svs tho.You do not go to onecall if you have any problem's with in the i think 90 day's or less return policy.And with in that polciy if you do not like the sub they will pay for it back t ship to you but it will be brought back the same way it got to you and that fright.The thing is if you are in new york or any state that svs charge's tax too they yes by all means order from onecall.But if you are not and you dont get taxs then order from svs because they you will not pay tax and you might get the shipping faster too.If your buying a ultra and you have tax were you live with svs then go onecall.If not by from svs.Really that upgrade and sav thign svs has it's a nice touch.But really i spoke to many people at svs and they told me they were going to upgrade the ultra.to a 16.5 inch driver but they did not go for it.Because the metal's were so much money in there driver's that they wanted to use so yeah.But really i mena a pb13-ultra is alreay 1,000 watt's of beast power why would you need any more .hell i would of just got dual ultra's then lmao.but now a day;s who has 4,000 buck's to spend at one shot.Max for me on a sub is 2 grand.
In your bedroom get the SB Ultra 13. It'll sound better than the PB/PC.

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post #17632 of 18344 Old 08-17-2014, 03:15 PM
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You say you don't get free shipping "on both ways." Do you mean Onecall doesn't ship it free TO you? I ask that because on the ebay page, at checkout, shipping is free. Are you certain they do or don't offer the same 45 day trial period w/free return shipping through Onecall? Anybody ever had first hand experience with Onecall through ebay?
I'm sure OneCall will ship it to you for free but if you want to let say return it or let say you will buy PB-2000 and after 2 week you want to swap it for PB12-Plus you need to pay shipping back, not with SVS 45 days shipping free both ways and you can swap subs even more then 1 time (if you need to)

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post #17633 of 18344 Old 08-17-2014, 03:16 PM
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Originally Posted by MIX_MASTER_ICE View Post
You say you don't get free shipping "on both ways." Do you mean Onecall doesn't ship it free TO you? I ask that because on the ebay page, at checkout, shipping is free. Are you certain they do or don't offer the same 45 day trial period w/free return shipping through Onecall? Anybody ever had first hand experience with Onecall through ebay?
What sub are you planning to buy?

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post #17634 of 18344 Old 08-17-2014, 03:23 PM
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I'm sure OneCall will ship it to you for free but if you want to let say return it or let say you will buy PB-2000 and after 2 week you want to swap it for PB12-Plus you need to pay shipping back, not with SVS 45 days shipping free both ways and you can swap subs even more then 1 time (if you need to)
So you are 100% certain that buying from Onecall takes away the 45 day trial period w/free return shipping? I'm looking at the PB-2000.
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post #17635 of 18344 Old 08-17-2014, 03:34 PM
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So you are 100% certain that buying from Onecall takes away the 45 day trial period w/free return shipping? I'm looking at the PB-2000.
Yes I'm 99% sure, I remember long time ago here guy want to swap sub but bought it from Onecall and he said he need to pay shipping back. Just call tomorrow OneCall or chat with SVS on their web to find out so you can be 100% sure.

10% coupon is nice but it is exactly what is price for PB-2000 when they have it in SVS outlet and no damage one.

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post #17636 of 18344 Old 08-17-2014, 03:44 PM
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Yes I'm 99% sure, I remember long time ago here guy want to swap sub but bought it from Onecall and he said he need to pay shipping back. Just call tomorrow OneCall or chat with SVS on their web to find out so you can be 100% sure.

10% coupon is nice but it is exactly what is price for PB-2000 when they have it in SVS outlet and no damage one.
I will call SVS and Onecall tomorrow, both closed right now. There are no PB-2000 subs in their outlet right now. When they do have one, with no damage, they are $750. With the 10% off it's $719 for a brand new one.

I do notice on the product page on onecall.com, it does state that there is a 45 day trial period, with return shipping paid. That seems to conflict with what you are telling me. http://www.onecall.com/svs-pb-2000-1...ered-subwoofer

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post #17637 of 18344 Old 08-17-2014, 03:57 PM
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I will call SVS and Onecall tomorrow, both closed right now. There are no PB-2000 subs in their outlet right now. When they do have one, with no damage, they are $750. With the 10% off it's $719 for a brand new one.

I do notice on the product page on onecall.com, it does state that there is a 45 day trial period, with return shipping paid. That seems to conflict with what you are telling me. http://www.onecall.com/svs-pb-2000-1...ered-subwoofer
I'm not 100% sure but i will be surprise if they will pay shipping back, just make sure before you buy it. I find out sometimes Onecall just copy terms of others companies end then just not follow it like this one:

Read about warranty they just copy Klipsch warranty info but if you call them they will tell you there is no warranty on this speakers because it is open box, other Klipsch dealers cover warranty even on open boxes.I chat with Onecall about those and they told me no warranty.

http://www.ebay.com/itm/Klipsch-RB81...item233ea8a499

So just make better to be sure then sorry. PB-2000 is for sure nice sub but there is big possibility you will swap it in 45 days or trade in in 1 year and it is other thing what Onecall will not cover.

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post #17638 of 18344 Old 08-17-2014, 04:00 PM
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Thanks for that info. That's very misleading if they post warranty or return terms and don't go by them. I've never bought anything from onecall.com, so I have no clue how they operate.
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post #17639 of 18344 Old 08-17-2014, 04:07 PM
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Thanks for that info. That's very misleading if they post warranty or return terms and don't go by them. I've never bought anything from onecall.com, so I have no clue how they operate.
OneCall has wonderful customer service in all of my experiences with them. I have spent over $3000 buying from them and they have treated me excellent. I have even bargained with them over the phone and they will match price with other authorized dealers in the country including Ebay. I can't say enough good things about OneCall. This has been my experience anyways.
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post #17640 of 18344 Old 08-17-2014, 04:30 PM
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I see that OneCall is an authorized SVS retailer. Question I have is if I buy a sub from them, does it come with the 45 day return window? If there is a problem with the sub down the road, does the 5 year warranty go through onecall, or SVS? Reason for these questions is I received a 10% off code for use on ebay and Onecall sells SVS subs on eBay.
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Originally Posted by MIX_MASTER_ICE View Post
Thanks for that info. That's very misleading if they post warranty or return terms and don't go by them. I've never bought anything from onecall.com, so I have no clue how they operate.
Got my SB12 forteen months ago from OneCall, via Amazon.

Ended up with the annoying "mis-aligned grill-peg hole" issue... but was reluctant to ask for an exchange over what seemed to me to be such a relatively "petty" issue.

Finally, this past March -- after many communications with Ed at SVS, regarding "what other alternative 'fixes' can I try" -- he convinced me to let SVS replace it. They handled the entire exchange, including setting up free shipping for the replacement, and free pickup and return shipping for my "defective" SB12 -- which I didn't have to send back until after the replacement had arrived -- and I ended up with a brand-new Piano-gloss SB12.

All of this was covered by SVS, under my original 5-year warranty. I never contacted OneCall about it at all... even though they have a stellar customer service reputation. My experience purchasing it from them was flawless, though... and they even double-boxed the original SB12 when they shipped it to me.

By the way... almost everyone on here talks about "needing" dual 13-Ultras, and the like... but I think they're pretty much all "bass-heads". Personally, I'm a Jazz and Classical guy, with a little Floyd and Zeppelin thrown in once in a while when I'm cleaning my house. Frankly, I never go above -10 on my 140wpc AVR, and in my 2,120 cubic-foot living room, this "little" SB12 blows me away. And during films like Oblivion or War of the Worlds or How to Train Your Dragon, it rattles pictures in my bedroom. It's far more sub than I'll ever need... so any SVS sub is gonna make you happy!

I just now saw your link to OneCall. Amazing that they now offer the same "45-day return, free shipping both ways" policy that SVS offers.

I got the same 10%-off eBay e-mail today, by the way. If I were you... I'd get that PB-2000 from OneCall now!
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