Please keep the feedback coming!
We will take all of your responses and pass them on to the appropriate teams at Artisan Entertainment, InterActual, and here at Microsoft. Your experiences will help us improve future HD projects.
Some Troubleshooting Tips
For issues with the InterActual player, you can start by looking at their support site. They also have a customized FAQ for T2 up now with lots of helpful information.
General support: http://support.interactual.com/
T2 FAQ: http://player.interactual.com/help/s...icles/0134.asp
Workaround to acquire licenses
We have noticed a number posts on licensing issues and workarounds to acquire a license and/or play the movie from the Windows Media Player. Below is a description of a direct way to acquire a license from a command prompt and play content from the Media Player. Note, as already posted WM9S player is required, and chapter seek does not function in WM9S Player. Interactual implemented this and other functionality.
a. From a command prompt (StartRun"cmd"), navigate to the DVD drive root.
b. Run the DVDRUN.EXE program (type DVDRUN.EXE and hit enter). The program should exit silently if successful, or display an error dialog if a problem was encountered. For instance, if the PC is not connected to the internet, a dialog will display saying that an internet connection is required.
c. Once DVDRUN has finished, start Windows Media Player 9 Series. Do a FileOpen, and navigate to the folder on the DVD that contains the WMV files: \\common\\win\\lang\\en\ 2x\\esource. To play the entire film, simply open the CHAP_0.ASX file. You can also open the WMV files individually.
d. The license acquisition window will come up and a EULA will appear the first time through. Once you agree to the EULA, a license will be delivered. Press the play button to start the movie.
Just as with the InterActual Player, you will need to acquire new licenses, using this method from the DVD, every 5 days.