I had their service years ago, and their turn around was terrible. Nothing has changed.
I wanted to compare netflix to the blockbuster for mail only, and I figured the 2 month trial with 3x DVDs at a time would give us a good sample period for their turnaround sample. We received our first 2 in 2 days and the 3rd came the next day, just in time for the weekend. They were all mailed back that following Monday morning right at the PO, then it took 6 days to get 1. A few days later we got another and then a few days after that, the third. We maild all three back at the same time and the same staggered mailings were received. It seemed to be 6-8 day turnaround in general. Oh well... we tried...
I was planning to cancel our netflix with the price hike, but my wife wanted the online streaming so we reduced our Bluray to one at a time. I have to hand it o them, they have a consistant 2 day turn around. Drop it in the mail, get a few emails either later that day or the following day, then there is another bluray the next day. They won our business.
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