Today Shawn Byrne came to my home and calibrated my Pioneer Kuro PDP-5020. To say that I am 100% satisfied with the total experience of hiring him and the results i got would be an understatement! He got my gray scale absolutely perfect across the board! The improvement in my picture quality is tremendous; night and day difference. The real kicker is how cool he is. Shawn is totally down to earth and he taught me so much that just talking with him was priceless. If you live in the Kansas City area, I live in Hays Kansas, you would be a fool to hire anybody else. Highly reccomended!!