Hi, I need some advice on this.
I bought the i1Display pro, 2 moths ago. Installed the software and made my first calibration with no problem at all.
Yesterday I finally got my EIZO ColorEdge dsiplay , so I wanted to calibrate it, but the problems started.
First the i1Profiler didnt recognize the i1Display . Then after plugin and unplugin the hardware, it did.
At that point I thought the problems were over but not. Everything were just fine until I ran the calibration test. It began ok, but 1 minute later, the test stopped and a messaged appeared "Unkown error" with a yellow exlamation mark and a red question mark.
So I tried to restart the software, then the PC, but then it didnt recognize it again!.
I repeated all the procees again with the same result, it crashed every time the calibration began, and then it didnt recognize the hrdware.
Ive already unistalled and re-installed everything.
I tried to look on the Device manager if something were in conflict with the USB drivers but everything seems to be right. I mean ther are no exclamation marks.
What can I do?
I have a PC W7 64bits