Originally Posted by HDPeeT
.....And they would have to pay ME even more to let them touch my TV
I used to work in the electronics dept at Sears, which just happens to be right across the street from Best Buy where I'm from. People would come in all the time, comparing TV's of course, and they would start mentioning the stuff the Best Buy salesmen were telling them.
Among them were:
1. You NEED to have the TV calibrated.
2. You can't get 1080p, or the 120hz refresh in LCD's without Monster HDMI cables (LOL).
3. Monster Power Centers will clean up that signal realllllll nice
4. And finally, you NEED TO HAVE THE TV CALIBRATED.
I can understand the need to have the TV calibrated, as obviously it makes the picture a little better (or a lot in some cases) but the way that some people would come in, and tell me the horror stories that the Best Buy guys tell them made me sick. And now that the OP on this thread said that Best Buy doesn't even get into the service menu? That makes me even angrier.
The Best Buy salesmen would tell them that LCD is the way to go for best overall PQ (which it isnt, as anyone who has seen a Pioneer would know). They also push those Monster Cables like there is no tomorrow. There has to be something that the BBB can do to make Best Buy be a little more honest with what info they give customers; telling customers that the 120hz refresh on the Samsung LCD's wont work without those $200 Monster HDMI cables is a bunch of BS. The average person obviously wouldn't know that, so they are suckered into paying $200 for a cable that Best Buy paid $5 for.