Dashboard update bricked my console! - Page 2 - AVS Forum
Forum Jump: 
Reply
 
Thread Tools
post #31 of 33 Old 02-28-2012, 01:01 PM - Thread Starter
Member
 
vegasato's Avatar
 
Join Date: Oct 2007
Posts: 66
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Figured I'd post an update about this. After weeks of dealing with MS support, they finally agreed to repair my Xbox for free. I really had to work for this though. Eventually, I was escalated to level 2 support and spoke to a guy who said that they did have some issues with the latest update and they would take care of me. I just got my repaired Xbox back and everything is working fine.
vegasato is offline  
Sponsored Links
Advertisement
 
post #32 of 33 Old 02-28-2012, 01:57 PM
Senior Member
 
brianbat420's Avatar
 
Join Date: Dec 2005
Posts: 402
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 14
Quote:
Originally Posted by darklordjames View Post

http://forum.teamxbox.com/showthread.php?t=438902

Read post number 4. It's amazing what comes up when you google up "Xbox e79". But why use google when you can instead rant and have your fellow forum users google for you?

In addition, there is simply the odds that some hardware decided to fail on you at the same time as the update happened. Correlation does not imply causation, and all that.

I am guessing you are DJ and everyone here doesnt particularly care for you? Didnt seem like an A-hole comment to me, kind of the same thing I was thinking LoL, and the power cycling during update.

Good to hear Microsoft is going to replace it. Their customer service is a PITA but enough time and you will get something out of it.

I would have been pretty upset to buy a brand new xbox when the nextbox is right around the corner (Depending on what you believe)
brianbat420 is offline  
post #33 of 33 Old 02-28-2012, 02:07 PM
Member
 
redass's Avatar
 
Join Date: Jan 2007
Posts: 180
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by vegasato View Post

You're right. I checked on xbox.com and my oldest achievement was from 9/2007.

I'll keep this thread updated with info on how MS handles this. I guess there's a small chance that the whole thing was a coincidence, but the timing is just crazy. The xbox literally crapped the bed minutes after installing the update. Has anyone (non RROD) ever had their Xbox fixed by MS for free this far out of warranty?


microsoft should pay for new sheets, too.

HTPC always in progess...
things I've learned here:
"the sound of a power cord" is BS.
turn your center speaker 90 degrees.
avoid women who require WAF in a HT.
redass is offline  
Reply Xbox Area

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off