Xbox One Controller range? Distance - AVS Forum
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post #1 of 33 Old 11-26-2013, 01:49 PM - Thread Starter
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I have my Xbox 360 in an equipement closet which is centrally located in my house. I am able to play Xbox 360 in several rooms with this setup. How does the controller range on the Xbox One compare to that of the Xbox 360?

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post #2 of 33 Old 12-01-2013, 05:58 PM
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same setup here. Never had an issue with the 360's gempad or DS3. But lots of issues with disconnects on the Xbone controller. Not impressed.
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post #3 of 33 Old 12-01-2013, 07:19 PM
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Quote:
Originally Posted by newfmp3 View Post

same setup here. Never had an issue with the 360's gempad or DS3. But lots of issues with disconnects on the Xbone controller. Not impressed.

did you manually sync via the sync button on the controller and side of the xbox. it's tempting to just stick with the automatic setup but I found it worked better when I actually went through the sync process.
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post #4 of 33 Old 12-01-2013, 08:30 PM
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I have an av closet and used to not have any dropouts in my theater room or bedroom with the 360, the Xbox One drops out constantly and is unplayable. I have swapped consoles and bought new controllers and still have the same problem, why would the range be worse with the newer technology?
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post #5 of 33 Old 12-02-2013, 05:46 AM
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Maybe it's a higher frequency? The higher the frequency, the shorter the range. Or they just use less power, which would also decrease the range at the same frequency.

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post #6 of 33 Old 12-02-2013, 11:40 AM
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Makes sense but still seems like a huge oversight if it is the case. They are pushing integration with television and I would think a lot of people are moving towards having av closets and home theaters with the consoles out of sight. I find it hard to believe they would knowingly decrease the range of the controllers but I guess it is possible. All I know is I can play my xbox 360 all day long on my projector but it is impossible to play my xbox one with it dropping out every few seconds. I have disabled every electronic device I can think of that might be causing interference and it has not helped. I guess I will just have to wait and see if this is officially acknowledged and if there is a solution. This thread is a good one to follow if you are having similar problems.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1627064.aspx?PageIndex=1
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post #7 of 33 Old 12-02-2013, 04:00 PM
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Quote:
Originally Posted by kawdog View Post

Makes sense but still seems like a huge oversight if it is the case. They are pushing integration with television and I would think a lot of people are moving towards having av closets and home theaters with the consoles out of sight. I find it hard to believe they would knowingly decrease the range of the controllers but I guess it is possible. All I know is I can play my xbox 360 all day long on my projector but it is impossible to play my xbox one with it dropping out every few seconds. I have disabled every electronic device I can think of that might be causing interference and it has not helped. I guess I will just have to wait and see if this is officially acknowledged and if there is a solution. This thread is a good one to follow if you are having similar problems.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1627064.aspx?PageIndex=1

So according to one of those posts, they link to an MS support document that says the XBOne controller has a range of 19.2 feet. Less if there is any interference.

http://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-disconnects

Quote:
....Solution 5: Remove objects that are between the wireless controller and the console. The wireless controller works within 19.2 feet (6 meters) of your console. However,objects placed between the wireless controller and the console might reduce this range. In addition, objects that use wireless technology (for example, cell phones)
can interfere with your wireless controller. Remove or relocate the following objects or wireless devices that might interfere with the wireless controller or console:

Microwave ovens
Cordless phones
Wireless routers
Metal dividers
Shelving units
Doors on an entertainment center cabinet.....

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post #8 of 33 Old 12-02-2013, 04:15 PM
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Having the same issue here...and knew this was the place to come to. Silly question probably, but is there any benefit to using the rechargeable "plug and play" packs? I'm using the standard AA's at the moment.

This is now the SECOND major annoyance, with the lack of a Kinect extension cable being number 1.
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post #9 of 33 Old 12-02-2013, 06:55 PM
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Quote:
Originally Posted by Spartan313 View Post

Having the same issue here...and knew this was the place to come to. Silly question probably, but is there any benefit to using the rechargeable "plug and play" packs? I'm using the standard AA's at the moment.

This is now the SECOND major annoyance, with the lack of a Kinect extension cable being number 1.

The Play & Charge Kit will let you charge while you're gaming or at any point, even standby. If you use rechargeables like Eneloops, they will not charge inside the controller. You will need a separate charger like the La Crosse.
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post #10 of 33 Old 12-02-2013, 07:22 PM
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The Play & Charge kit also includes Lithium Ion batteries, which can (and should) be regularly topped off. Rechargeable AAs are Nickel Metal Hydride, which should be drained until empty before recharging.
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post #11 of 33 Old 12-02-2013, 07:28 PM
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Quote:
Originally Posted by jhoff80 View Post

The Play & Charge kit also includes Lithium Ion batteries, which can (and should) be regularly topped off. Rechargeable AAs are Nickel Metal Hydride, which should be drained until empty before recharging.

I didn't know that. learn something new every day. the previous ones were NiCd, right?
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post #12 of 33 Old 12-02-2013, 08:17 PM
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I would really like confirmation from Microsoft on the actual controller range. I pointed out the contradiction in the document and the official controller page on another forum a couple days ago but I have not found any concrete answers as of yet, other than my real world testing that says the range is a few feet while pointing the controller directly at the console lol.
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post #13 of 33 Old 12-03-2013, 06:25 AM
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I need to test this myself but, I gota wait till most of my friends are on Xbox one, as you can't chat with 360 users..(around Xmas time).

My 360 controllers, I could run out to my car to grab something when chatting (made a great cordless phone in a pinch), about 25' away from the main house. I hope I can get close to that.

I will admit, no question, the Xbox one chat is clearer than the 360 one was...

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post #14 of 33 Old 12-03-2013, 09:01 AM
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Quote:
Originally Posted by DavidinCT View Post

I need to test this myself but, I gota wait till most of my friends are on Xbox one, as you can't chat with 360 users..(around Xmas time).

My 360 controllers, I could run out to my car to grab something when chatting (made a great cordless phone in a pinch), about 25' away from the main house. I hope I can get close to that.

I will admit, no question, the Xbox one chat is clearer than the 360 one was...

In many of the matches i've played, people sound like Max Headroom. I never had issues like that with my 360's. So far from my experience, the 360 was much more reliable than the XBOne has been with chat.

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post #15 of 33 Old 12-03-2013, 02:24 PM
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I'm getting random controller "disconnects". I sit about 12ft away from XB1, clear path to the unit. I wonder if its interference or perhaps the battery is losing contact inside the compartment during an INTENSE gaming moment!!! eek.gifeek.gif

Are we having fun yet?
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post #16 of 33 Old 12-04-2013, 09:17 AM
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Quote:
Originally Posted by RKRocha View Post

I'm getting random controller "disconnects". I sit about 12ft away from XB1, clear path to the unit. I wonder if its interference or perhaps the battery is losing contact inside the compartment during an INTENSE gaming moment!!! eek.gifeek.gif

I have seen a couple posts that people have had to bend the connector in the battery compartment out because it was losing contact for a second. I wouldn't suggest it unless you are sure that is the problem though.

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post #17 of 33 Old 12-12-2013, 05:38 PM
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Quote:
Originally Posted by RemoWilliams84 View Post

I have seen a couple posts that people have had to bend the connector in the battery compartment out because it was losing contact for a second. I wouldn't suggest it unless you are sure that is the problem though.

not it for me. If the battery loses contact, the controller will shut down and you need to turn it back on. Whats happening with mine is that it just loses connection and starts flashing until it reconnects.

Seems to a poor range issue. A major problem for me.
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post #18 of 33 Old 01-09-2014, 02:15 PM
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Same here, extremely disappointed as I have my Xbox one in the living room and directly upstairs I have my home office, I can use the 360 controller and connect via wireless hdmi to the 360 without issues and also in the pool/patio in the summer I'll do the same and it works great, the Xbox one controller, as soon as I move (even in the same room) 8 feet away from the console the controller will start blinking and it will disconnect itself.

Is there an extender or some sort of solution for this issue?

I still do not understand why hardware and software features that were working before and working very good are not present at all in the new console, is not that they had to make the console in one month, they've been working on this for years...
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post #19 of 33 Old 01-09-2014, 02:23 PM
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Same here, extremely disappointed as I have my Xbox one in the living room and directly upstairs I have my home office, I can use the 360 controller and connect via wireless hdmi to the 360 without issues and also in the pool/patio in the summer I'll do the same and it works great, the Xbox one controller, as soon as I move (even in the same room) 8 feet away from the console the controller will start blinking and it will disconnect itself.

Is there an extender or some sort of solution for this issue?

I still do not understand why hardware and software features that were working before and working very good are not present at all in the new console, is not that they had to make the console in one month, they've been working on this for years...

I have not seen an extreme issue like that with my XBOnes. I seem to get close to the 19' distance that MS says it maxes out at. although the wireless controller distance is one of the things that is not as good with the XBOne. At least the battery life is great. I wonder if they can adjust it to use more power so people will have less issues.

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post #20 of 33 Old 01-09-2014, 02:31 PM
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I there a way (or adapter) that we can use to have the 360 controller on Xbox one? I have about 6 Xbox 360 controller and that can solve the issue with the range as the old controllers were great.
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post #21 of 33 Old 01-10-2014, 08:55 AM
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I can't even go back to the 360 controllers. I tried one recently and it didn't feel right anymore in my hands.

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post #22 of 33 Old 01-10-2014, 08:57 AM
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I totally agree with you, the new controller is great but I would not mind using the 360 controller in my home office if it works, right now at 12 feet away and I cannot use my Xbox one with the included controller.
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post #23 of 33 Old 08-06-2014, 03:58 PM
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The Xbox One controller uses IR technology, where the Xbox 360 used RF technology. The RF range for the 360 was terrific. However, as many on this site will attest, our components are not in the same room and are in an AV rack.

I am speculating that Microsoft switched the technology so that they can differentiate between the controllers (i.e. charge you another 60 bucks a controller).

I have moved my Xbox one out of the AV Rack and onto another shelf in the closet to improve the direct line of sight the disconnect issues have disappeared for the most part.
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post #24 of 33 Old 08-06-2014, 08:28 PM
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Does not use ir.
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post #25 of 33 Old 08-06-2014, 08:36 PM
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Quote:
Originally Posted by RHennelly View Post
The Xbox One controller uses IR technology, where the Xbox 360 used RF technology. The RF range for the 360 was terrific. However, as many on this site will attest, our components are not in the same room and are in an AV rack.

I am speculating that Microsoft switched the technology so that they can differentiate between the controllers (i.e. charge you another 60 bucks a controller).

I have moved my Xbox one out of the AV Rack and onto another shelf in the closet to improve the direct line of sight the disconnect issues have disappeared for the most part.
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Does not use ir.
Yeah that is wrong. The one controller uses the same tech for the same purpose the 360 did. The xb1 controller is supplemented with ir tech for other purposes like to identify who's holding which controller.
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post #26 of 33 Old 08-06-2014, 09:02 PM
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Regardless, the distance leaves much to b desired, compared to what we have become accustomed...with the 360 version.
I can go all over the house and control my 360. The One controller loses signal @ 15+ feet ( the distance from my AV Rack to my MLP)...Let alone moving upstairs to my secondary display.
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post #27 of 33 Old 08-07-2014, 09:05 AM
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Quote:
Originally Posted by kevin g. View Post
Regardless, the distance leaves much to b desired, compared to what we have become accustomed...with the 360 version.
I can go all over the house and control my 360. The One controller loses signal @ 15+ feet ( the distance from my AV Rack to my MLP)...Let alone moving upstairs to my secondary display.
Funny because I actually get a little more distance with the One controller than the 360.

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post #28 of 33 Old 08-07-2014, 02:09 PM
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My Both my Xa
b
Both my XBOnes are the same way. I don't get anywhere near the distance that I get with my 360 controllers.
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post #29 of 33 Old 08-07-2014, 07:11 PM
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yeah the controllers suck for distance. Even the Wii is better.
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post #30 of 33 Old 08-10-2014, 07:29 PM
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My bad on the IR info. There is no question that the XB One controller range leaves a lot to be desired.
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