3 Red Rings?? READ THIS! - Page 7 - AVS Forum
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post #181 of 2515 Old 03-03-2007, 07:32 PM
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Quote:
Originally Posted by vevans View Post

My second xbox 360 died yesterday. I called Microsoft support and they tell me I have to pay $100.00 to fix the xbox 360. But get this I have only had this refurbished model for two months and I specifically remember them telling me I had a 90 day warranty on a refurbished xbox 360. Not this time when I call they tell me I only have a 30 day warranty. I am so mad at Microsoft I was and still am furious because since I was told I had 90 days and only had 30 I had to pay $100 to get my xbox 360 fixed. Not to mention I'll probably get another crappy refurb and have it die again only this time I'm getting the warra

Unfortunately it's 30 days. The information is up on the Xbox.com site.

"C. EXCLUSIVE REMEDY

During the Warranty Period and subject to applicable law, Microsoft will, at its option and as your exclusive remedy for breach of this Limited Warranty or any implied warranties:

* Repair or replace a defective Xbox Product, or
* Following return of your Xbox Product, make payment to you for the allowable damages that you incur in reasonable reliance but only up to the amount of the purchase price that you paid for your Xbox Product. This refund may include a deduction for depreciation based on your actual use.
* Any replacement parts or Xbox Product will be new or refurbished or serviceably used, comparable in function and performance to the original part or Xbox Product and warranted for the remainder of the original Warranty Period or 30 days from the date of shipment of the Xbox Product back to you, whichever is longer."

I'm waiting to get my replacement, and this time I'll be purchasing an extended warranty. I don't understand why they don't treat refurbs as a "new" purchase, and give you a 1 year warranty. I'm sure it's a cost saving procedure, but it'd really up consumer confidence.

-JR
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post #182 of 2515 Old 03-05-2007, 01:58 AM
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damn my xbox360 just died im so pissed and sad i cant live without it.

the code i got from doing the test from the 1st page of this thread is

0102

so what do i do now ?

this xbox360 was purchased 2weeks after launch and should be a launch system.
It was purchased at walmart i dont think i has a warannty.

before the system died it was freezing before i could get a game of NBA2k7 in.

what do i do now ?
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post #183 of 2515 Old 03-05-2007, 07:45 AM
 
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Quote:
Originally Posted by JuiceRocket View Post

...comparable in function and performance to the original part or Xbox Product...

In other words, they're replacing lemons with lemons.
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post #184 of 2515 Old 03-05-2007, 11:17 AM
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Quote:
Originally Posted by spyder696969 View Post

In other words, they're replacing lemons with lemons.

That's what it sounds like. This is why I wish they'd up their replacement to a year. If they were really confident that their replacements were the same quality as their brand-new boxes, then I'd imagine they'd up the warranty.

I'm wondering if this will eventually change to reflect the revised original 90 day warranty.


Quote:
Originally Posted by throwback559 View Post

damn my xbox360 just died im so pissed and sad i cant live without it.

the code i got from doing the test from the 1st page of this thread is

0102

so what do i do now ?

this xbox360 was purchased 2weeks after launch and should be a launch system.
It was purchased at walmart i dont think i has a warannty.

before the system died it was freezing before i could get a game of NBA2k7 in.

what do i do now ?

Call the Xbox hotline and make friends with Max. He's a super swell guy! I'm not sure what they'll say about your Xbox. I believe your 360 may still be in their warranty since this will be your first call about it. If it's not, then you're out of luck and will have to pay for the "repair".

If you run into opposition, be sure to question the CSR you speak to. When I called about my 360 (2nd one to be replaced), they originally told me it was out of the 30 day warranty. When I asked them to check on the date, they then came back saying that they could take 25% off the repair fee. I agee pushed back (since they obviously had their dates wrong), and they came back to me a 3rd time saying that they fould the proper info and I was still covered - no charge for the replacement.

If you can't live without it, you can "purchase" a unit from BestBuy as a replacement while you wait for yours to be repaired. BB has a 30 day return policy.

Good luck.

-JR
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post #185 of 2515 Old 03-05-2007, 04:36 PM
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Quote:
Originally Posted by throwback559 View Post

damn my xbox360 just died im so pissed and sad i cant live without it.

the code i got from doing the test from the 1st page of this thread is

0102

so what do i do now ?

this xbox360 was purchased 2weeks after launch and should be a launch system.
It was purchased at walmart i dont think i has a warannty.

before the system died it was freezing before i could get a game of NBA2k7 in.

what do i do now ?

wow i did the towel trick and before that went off with a can of compressed air and the xbox 360 worked fine last night. played a game of Ncaa2k7 basketball fine no freezing or nothing. woke up in the morning and loaded the names on the ncaa2k7 game barely recieved my memory card 2day, everything seems fine, i also had the 360 sitting flat before now it is upright.

How long will this last ?
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post #186 of 2515 Old 03-05-2007, 05:06 PM
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hey, i had the same 0102 prob....wrapped it tight in a towel, turned it on for a half hour. restarted it and it worked great, hope it helps
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post #187 of 2515 Old 03-05-2007, 06:33 PM
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Quote:
Originally Posted by PoppaDan View Post

hey, i had the same 0102 prob....wrapped it tight in a towel, turned it on for a half hour. restarted it and it worked great, hope it helps

how long did it last ?

its probaly just like putting a BAND-AID on lol
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post #188 of 2515 Old 03-05-2007, 09:19 PM
 
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post #189 of 2515 Old 03-05-2007, 11:40 PM
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At first the towel trick only lasted a day or two but about a week ago I did the towel trick and attached the nyko intercooler after it cooled down and now it has been working for a week with no problems. This includes playing about 5 hours straight of bullet witch yesterday.
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post #190 of 2515 Old 03-06-2007, 06:27 PM
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its still going good, played like 6 hours worth of GoW
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post #191 of 2515 Old 03-10-2007, 12:57 AM
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Alright, I debated whether to post this or not...but screw it and screw MS. Why not go buy a Core system, replace the serial numbers and take the broken one back to the store, say you just bought it and it doesn't work and get your money back? Yeah, I know it's unethical, but so is MS for selling me a POS.
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post #192 of 2515 Old 03-11-2007, 09:11 AM
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OK so after a marathon session of Crackdown (6 hours) last night. I played for about 45 minutes this morning and the unit shut off and I got the dreaded 3 red rings. I shut it off and turned it back on and everything was fine. Game started, power supply showed a green light. I was still freaked so I shut it off. Is there anything I should do to try and make sure this doesn't happen again or is it a "once it happens once you're eventually F'ed" kind of thing? My freakin' build date is 1/20/06!

The problem with obsessions is that they are insatiable.
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post #193 of 2515 Old 03-11-2007, 02:07 PM
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Three red rings for me today on my launch unit... the unit powered on, but none of the fans were blowing, and got nothing but a blank screen. Following the steps outlined at the beginning of this thread revealed an error code of 0020. Scary stuff.

With nothing to lose, I wrapped my 360 in a towel and let it simmer for about twenty minutes. Powered on, the fans went WHOOOOSSSSSHHHHH, and I was able to play again... I've had several successful power-ups and power-offs since then; who knows how long my fortune will last, but hopefully long enough for Microsoft to send me a 360 coffin.

Coincidentally, yesterday I had to turn on the air conditioner for the upstairs (which is where my home theater is); it gets me thinking that heavy use, followed by rapid cooling, does cause some of the solder/connections in the 360's guts to shrink and crack.

==\dub/==
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post #194 of 2515 Old 03-12-2007, 11:45 PM
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Quote:
Originally Posted by throwback559 View Post

how long did it last ?

its probaly just like putting a BAND-AID on lol

it lasted 7 days wow.

did the towel trick again and it worked
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post #195 of 2515 Old 03-14-2007, 12:29 AM
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its dead !!
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post #196 of 2515 Old 03-14-2007, 04:05 PM
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Alright, I debated whether to post this or not...but screw it and screw MS. Why not go buy a Core system, replace the serial numbers and take the broken one back to the store, say you just bought it and it doesn't work and get your money back? Yeah, I know it's unethical, but so is MS for selling me a POS.

I was think the same thing too, F' MS.... Do you think it will work????? Has anyone try pull off the serial number off???
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post #197 of 2515 Old 03-14-2007, 06:31 PM
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Quote:
Originally Posted by oskie_78 View Post

I was think the same thing too, F' MS.... Do you think it will work????? Has anyone try pull off the serial number off???

Hair dryers work great for peeling off stickers. I'm on my third 360 since September. When it dies, I will probably try it.
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post #198 of 2515 Old 03-17-2007, 05:56 AM
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I was hoping this day would never come.My 3rd 360 just got the infamous dity disc error and then today the 3 red rings.I think I'm done with the 360, paying shipping to RMA a defective unit "repeatedly" does not sit well with me.Build date was 11/06
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post #199 of 2515 Old 03-17-2007, 02:43 PM
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3 RED lights today. Launch day 360... RMA on its way.... arrggghhhh~~~!!!

Are we having fun yet?
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post #200 of 2515 Old 03-17-2007, 03:44 PM
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Just to update i'm still going strong with my refurb! Porbably due to the fact that msoft actually took the console apart and fixed it instead of just sending me a different refurb like they did last time. Also i just plug it right into the wall now instead of my belkin surge protector.
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post #201 of 2515 Old 03-19-2007, 11:41 AM
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well i got my unit back from microsoft last wednesday and not it's 1 flashing red ring by last friday. Not even more than 24hours of having it back. It's on it's way back to microsoft.
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post #202 of 2515 Old 03-19-2007, 04:51 PM
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So sad i called finally thinking my xbox360 was still under warranty and they said it wasnt its a launchday counsle. They said $140 to fix $20 to ship and $30-60 for an extended warranty this sucks.

The question now is would you pay $200 to fix a ****** launch day counsle the premium version or would you pay $300 for the core counsel + 10% off. the core has everything the premium correct ?

I already have wireless controllers, hard drive . componet cables. headset and all the other stuff.

what would you do ?
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post #203 of 2515 Old 03-19-2007, 06:27 PM
 
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Quote:
Originally Posted by throwback559 View Post

So sad i called finally thinking my xbox360 was still under warranty and they said it wasnt its a launchday counsle. They said $140 to fix $20 to ship and $30-60 for an extended warranty this sucks.

The question now is would you pay $200 to fix a ****** launch day counsle the premium version or would you pay $300 for the core counsel + 10% off. the core has everything the premium correct ?

I already have wireless controllers, hard drive . componet cables. headset and all the other stuff.

what would you do?

Buy a PS3 and put an end to the madness.
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post #204 of 2515 Old 03-19-2007, 06:35 PM
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Quote:
Originally Posted by spyder696969 View Post

Buy a PS3 and put an end to the madness.

LMFAO I already have one


I have hell of games on Xbox 360 and like their Online better.

So $200 to fix the old ****** xbox premium or

$300 +10% off for a brand new xbox360 core ?
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post #205 of 2515 Old 03-19-2007, 07:48 PM
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Quote:
Originally Posted by throwback559 View Post

So sad i called finally thinking my xbox360 was still under warranty and they said it wasnt its a launchday counsle. They said $140 to fix $20 to ship and $30-60 for an extended warranty this sucks.

The question now is would you pay $200 to fix a ****** launch day counsle the premium version or would you pay $300 for the core counsel + 10% off. the core has everything the premium correct ?

I already have wireless controllers, hard drive . componet cables. headset and all the other stuff.

what would you do ?

I have the three rings of death too. I thought the same as you and bought a core system from our local Brandsmart. They sell the core for $250. I brought it home, played for an hour then it started locking up. It did it ten times. I just took it back and got my money back. I was so pissed, I called Microsoft about my launch day box and they finally gave in and are fixing it for free. All I have to do is pay for shipping. It is going out tomorrow.
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post #206 of 2515 Old 03-19-2007, 08:00 PM
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Quote:
Originally Posted by Yamatr3 View Post

I have the three rings of death too. I thought the same as you and bought a core system from our local Brandsmart. They sell the core for $250. I brought it home, played for an hour then it started locking up. It did it ten times. I just took it back and got my money back. I was so pissed, I called Microsoft about my launch day box and they finally gave in and are fixing it for free. All I have to do is pay for shipping. It is going out tomorrow.

what did you tell them to fix it for free ?
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post #207 of 2515 Old 03-21-2007, 02:43 AM
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Has anyone tried the serial number switch scam? I'm poor (live paycheck to paycheck) and can't afford getting burned by this. I'm wondering if a store like Target/Wal Mart/K Mart will give you cash back if you come back with it saying it doesn't work. Or will they say to contact the manufacturer. I did just get a PS3, but have a lot of games for my 360.
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post #208 of 2515 Old 03-21-2007, 08:03 AM
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It's sad reading these posts , from what I have read, looks like everyone has participated in a $400 beta test which has funded the R&D for the revised version of the 360
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post #209 of 2515 Old 03-21-2007, 02:44 PM
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What are you guys talking about? they extended the warranty for a year! Msoft fixes it for free. Unless they stopped?
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post #210 of 2515 Old 03-21-2007, 04:03 PM
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Quote:
Originally Posted by throwback559 View Post

what did you tell them to fix it for free ?

I just kept complaining and asked many times, I'm month out of warrenty and your going to leave me hanging? I also asked them to talk to a supervisor and they came back and said they would fix it for free. It's only been gone for three days and I'm dying.
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