XBL was FUBAR and all I got was this lousy arcade game... - Page 4 - AVS Forum
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post #91 of 155 Old 01-08-2008, 08:18 AM
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Originally Posted by flood222 View Post

haha...cool.

I'm saying its 4 weeks.

Today is January 8th.

Are you saying that you haven't been able to play anything on XBox Live since December 11th?

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post #92 of 155 Old 01-08-2008, 08:19 AM
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Originally Posted by Shape View Post

Today is January 8th.

Are you saying that you haven't been able to play anything on XBox Live since December 11th?

I as with many others have been having problems since the last update.

oh and I found this in the TOS:
You may have additional consumer rights under your local laws that this contract cannot change.


I am not familar with the laws in my area, but Im sure there are consumer protection laws. If I am correct that is how they got burned on the RROD lawsuit.
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post #93 of 155 Old 01-08-2008, 08:21 AM
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Originally Posted by flood222 View Post

I am not familar with the laws in my area, but Im sure there are consumer protection laws. If I am correct that is how they got burned on the RROD lawsuit.

Contact an attorney. I'm sure you'll find at least one who is willing to work on an hourly basis on this matter. They'll happily take your money.
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post #94 of 155 Old 01-08-2008, 08:24 AM
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Originally Posted by 5150 View Post

Contact an attorney. I'm sure you'll find at least one who is willing to work on an hourly basis on this matter. They'll happily take your money.

haha...yeah dude. So to end this, because I really do not care at all. I've been playing devils advocate.

I dont care. I've spent the last few weeks finishing the basement in our rental property and when I play 360 I tune my cars in forza(no live required). I just love to see the brand loyalists defend their shizz. Its a kick for me. Although it has been extrememly frustrating and I hope they give us free month in return. I think it would be in their best interests to please the consumer.

My father in law is an attorney and as such, its free. If I cared...at all.
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post #95 of 155 Old 01-08-2008, 08:24 AM
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It won't be Rez... there is too much money to make there. Trust me the pencil pushers will come up with choices that make the most financial sense.
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post #96 of 155 Old 01-08-2008, 08:25 AM
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Quote:
Originally Posted by flood222 View Post

I as with many others have been having problems since the last update.

That isn't really answering my question. Have you not been able to play a game on Live since December 11th?

There was a day or so after the update launched on December 4th where the dashboard was a little sluggish. After that, it was fine for me until around Christmas or so. What problems were you having in this time period?

Edit: Oh, I see, you are just trolling. And I took the bait. Nevermind.

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post #97 of 155 Old 01-08-2008, 08:26 AM
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Quote:
Originally Posted by Shape View Post

That isn't really answering my question. Have you not been able to play a game on Live since December 11th?

There was a day or so after the update launched on December 4th where the dashboard was a little sluggish. After that, it was fine for me until around Christmas or so. What problems were you having in this time period?

Please see post #94
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post #98 of 155 Old 01-08-2008, 08:51 AM
 
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Originally Posted by flood222 View Post

Also never argue about MS's lack of quality customer support on an xbox forum.

Lol, you don't spend much time around here do you? Bashing MS's horrible customer support is like the XBox Forum pasttime. We all just think it's funny because for a service that is rarely ever down (honestly when is the last XBL crashed like this?) you're making this out to be some horrible catastrophe that MS owes you some large sum of money for. Go ask your father-in-law attorney about it, assuming he's not a complete dirtbag he'll probably laugh in your face and tell you you don't stand a chance in hell taking that to court.

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Originally Posted by NYFOOTBALLGIANTS View Post

It won't be Rez... there is too much money to make there. Trust me the pencil pushers will come up with choices that make the most financial sense.

I know it won't be Rez I was just jokin.
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post #99 of 155 Old 01-08-2008, 09:00 AM
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Originally Posted by bkchurch View Post

Lol, you don't spend much time around here do you? Bashing MS's horrible customer support is like the XBox Forum pasttime. We all just think it's funny because for a service that is rarely ever down (honestly when is the last XBL crashed like this?) you're making this out to be some horrible catastrophe that MS owes you some large sum of money for. Go ask your father-in-law attorney about it, assuming he's not a complete dirtbag he'll probably laugh in your face and tell you you don't stand a chance in hell taking that to court.

Overall Im pretty happy with MS and Xbox and I do agree its rarely down. But this was really noticeable because of the time off around the holiday. The one thing that I think they did wrong from the start is their customer support/service and they continue to do it wrong.

I really was pretty PO'ed at live for being all mucked up during the holidays. Its a consumer trust issue. As far as suing microsoft...lol...yeah nobody stands a chance.

Check this out though, in the TOS:
17. LIABILITY LIMITATION; YOUR EXCLUSIVE REMEDY
You can recover from the Microsoft Parties only direct damages up to an amount equal to your Service fee for one month.
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post #100 of 155 Old 01-08-2008, 09:44 AM
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Originally Posted by XMotoX View Post

It IS a predicted problem... Its in the fine print which I'm not going to dig up for this flood222 guy. Basically says they have the right to not have a working service at any time during the year.

That's prudent planning then on their part. The service is a fluid thing that is still evolving. I'm surprised this is the first we've seen of this problem.

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So there is NOTHING you can do about it. By buying, you agreed. Anyone wanting compensation is stupid, and anyone wanting compensation based on their salary is even more stupid, and I can't believe anyone thinking that way could even make $25 an hour.

Some union blue collar lugnut that could never make this much NOT using his back for a living... Makes perfect sense to me. This is the only type I've seen that expects people to compensate them for their issues--mainly because they're hourly. Everyone else doesn't worry about this stuff. Do these people play during business hours anyway?

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If you want money then go work don't whine about it. If you don't want XBL then don't pay for it! (seeing as how its up 99% of the time)

Exactly.

The First Clarke Law states, 'If an elderly but distinguished scientist says that something is possible he is almost certainly right, but if he says that it is impossible he is very probably wrong.'
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post #101 of 155 Old 01-08-2008, 09:51 AM
 
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When are we all getting our copies of Paperboy?
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post #102 of 155 Old 01-08-2008, 11:06 AM
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I just called Microsoft support and they gave me my month. Im cool with that.
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post #103 of 155 Old 01-08-2008, 11:12 AM
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Originally Posted by flood222 View Post

I just called Microsoft support and they gave me my month. Im cool with that.

We should all do likewise and then commence to shutting up about the matter. One month free is embarrassingly fair IMO.

The First Clarke Law states, 'If an elderly but distinguished scientist says that something is possible he is almost certainly right, but if he says that it is impossible he is very probably wrong.'
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post #104 of 155 Old 01-08-2008, 11:48 AM
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well look

xbox live costs me $30 for a 13 month card . Thats 2.3 a month. $2.30 over 28 days is less than 9 cents a day.

If you had service interuption for a few days a $4 arcade game is more than enough compensation .
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post #105 of 155 Old 01-08-2008, 12:50 PM
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Originally Posted by gljvd View Post

well look

xbox live costs me $30 for a 13 month card . Thats 2.3 a month. $2.30 over 28 days is less than 9 cents a day.

If you had service interuption for a few days a $4 arcade game is more than enough compensation .

OMG is this a bad rerun? We just went over this in the last 15 pages.

If you play xbox live EVERYDAY that math applies.
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post #106 of 155 Old 01-08-2008, 01:32 PM
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Hey, you're the troll. I thought you liked going over things again?
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post #107 of 155 Old 01-08-2008, 02:14 PM
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Originally Posted by flood222 View Post

OMG is this a bad rerun? We just went over this in the last 15 pages.

If you play xbox live EVERYDAY that math applies.

Yeah we're all aware of your awesome compensation calculation math.

What was it again? Something about how you much you make at your job divided by the national debt of Peru? Something like that
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post #108 of 155 Old 01-08-2008, 02:17 PM
 
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Yeah we're all aware of your awesome compensation calculation math.

What was it again? Something about how you much you make at your job multiplied by the national debt of Peru? Something like that

Fixed
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post #109 of 155 Old 01-08-2008, 02:23 PM
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Ah shucks, usually I go totally un-noticed in forums. I guess I've always just needed to take it to a Whole New Level (WNL).
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post #110 of 155 Old 01-08-2008, 02:34 PM
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But...if we get a free arcade game...how can we even play it if LIVE is still FUBAR?
"Nice little catch that Catch-22..."

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post #111 of 155 Old 01-08-2008, 02:54 PM
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When Live was messed up Saturday night I tried to get on for 5 minutes,gave up,went and banged my girlfriend,and those 3 minutes were just enough time for Live to straighten out just enough to get in a couple matches.
Should I be compensated for those 3 minutes? By my calculations ...thats $1.87. Imean...that was 3 minutes I could have been playing Live if it werent fubar'd..
I think Ill sue....
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post #112 of 155 Old 01-08-2008, 02:57 PM
 
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Originally Posted by Dark Helmet View Post

When Live was messed up Saturday night I tried to get on for 5 minutes,gave up,went and banged my girlfriend,and those 3 minutes were just enough time for Live to straighten out just enough to get in a couple matches.
Should I be compensated for those 3 minutes? By my calculations ...thats $1.87. Imean...that was 3 minutes I could have been playing Live if it werent fubar'd..
I think Ill sue....

$1.87? is that all? She pays me three times that for that much time
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post #113 of 155 Old 01-08-2008, 02:58 PM
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http://www.gamingsteve.com/archives/...ew-pennies.php


Xbox Live Class Action Lawsuit Worth Pennies, Not Millions
A few days ago three angry Texas gamers filed a class action lawsuit against Microsoft for holiday Xbox Live outages to the tune of $5 million US Dollars. I was going over the case, examining their potential damages, and determined that this lawsuit makes absolutely no sense to me.

Okay, so maybe Microsoft had unexpected downtime, but demanding 365/24/7 service is expecting God-like powers from Microsoft. If it were quantified into actual lost funds, Microsoft’s announced free game offer is very generous.

When you join Xbox Live, you agree to a contractual Terms of Use that you must agree to in order to join. Those terms include downtimes as necessary and paragraph 16, where you accept limited liability and no warranty. Here is that portion of the document:

16. WE MAKE NO WARRANTY We provide the Service "as-is," "with all faults" and "as available." The Microsoft Parties give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. To the extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.
Xbox Live users are subject to downtimes, regardless of reasons or causes. Basically, if Microsoft provides the service that you pay for, you have no other say in the matter.

And even if Microsoft is liable for the downtime, the actual refund amount may shock you.

If you are a Silver member, or one on a free trial offer, Microsoft owes you nothing as the service provided is cost you nothing. If you are a Gold member, you can divide up your yearly fee to a daily fee. $50 US Dollars for an annual fee is approximately 13.7 cents a day. The downtime was about 6 days, which ends up being 82 cents.

So as compensation for the downtime Microsoft is offering a free XBLA game to Xbox Live users. This offer will most likely be a game worth $5 USD. Not only do they owe Live users nothing, but this offer is generous! If you accept the game, you cannot participate in the class action and lose your claim of your 82 cents. I advise you to take the game offer.

Lawyers have a bad reputation for frivolous lawsuits. This class action suit is just one of the many reasons for that negative stereotype. It is obvious the lawyers taking on this case have not done their homework and are showing their inexperience in an embarrassingly public way. After all, what do you call a lawyer who graduates last in his class? You call him “attorney.”

The 5.0 is here
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post #114 of 155 Old 01-08-2008, 03:04 PM
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Microsoft has a legal team the size of some companies, I am sure they have reviewed in great detail what the risks are here. The RROD's were another story, obviously the early risk assessment was not accurate as their product was much more instable then they first realized.
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post #115 of 155 Old 01-08-2008, 03:06 PM
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Quote:
Originally Posted by Dark Helmet View Post

When Live was messed up Saturday night I tried to get on for 5 minutes,gave up,went and banged my girlfriend,and those 3 minutes were just enough time for Live to straighten out just enough to get in a couple matches.
Should I be compensated for those 3 minutes? By my calculations ...thats $1.87. Imean...that was 3 minutes I could have been playing Live if it werent fubar'd..
I think Ill sue....

Wow talk about 1 minute man

They do offer Viagra for men you know.

The 5.0 is here
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post #116 of 155 Old 01-08-2008, 04:47 PM
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Originally Posted by mboojigga View Post

The downtime was about 6 days, which ends up being 82 cents.

where did they learn how to count? it's still not fixed and its nearing the end of the 8th already.

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post #117 of 155 Old 01-08-2008, 05:09 PM
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Alright, thats it! I can't take it anymore and I can't believe I'm paying for a service that is NOT working. I still can't play freakin xbox live and it's been like this for almost a month. It will only let me play maybe 10% of the time. Forget it I refuse to put up with this any longer. An arcade game isn't going to cut it M$, oh yeah dollar sign, thats how angry I am

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post #118 of 155 Old 01-08-2008, 05:14 PM
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So stop paying for it.
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post #119 of 155 Old 01-08-2008, 05:19 PM
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5150 Do you work for Microsoft? You sure do defend Microsoft's problems alot.

War Eagle!
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post #120 of 155 Old 01-08-2008, 05:28 PM
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Originally Posted by auburnu008 View Post

5150 Do you work for Microsoft? You sure do defend Microsoft's problems a lot.

No, he was just blessed with the powers of logic and common sense.
If your not happy with the service and their method of compensation, cancel and get a refund. If they don't correct the problem, the marketplace will for them. Don't expect a handout.
I got in on the Xbox Live in the second beta wave and this is the first time a problem has lingered like this, so I'm not gonna get bent out of shape over it.
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