Originally Posted by aaronwt
I don't see what you are talking about. For streaming titles on their website, I can pick a genre, search, etc. and the pics are static for me. I just scroll down the page and then select the next page and so on..
I'm guessing that you disagree with my usability criticism, and not that you don't see what i'm talking about. ;-)
Netflix did reinstate sortable lists after massive public outcry when they were removed. However lists are hidden and hamstrung with ridiculously poor design. The working assumption appears to be that most people would prefer the scrolling bunch of pictures.
But let's also take a look at that list. Note how horrible the design is. The rows are spaced so widely that there is actually twice as much padding as content. This is a leftover from when lists had an image on each row. Netflix didn't bother to adjust the padding after thumbnails were removed in one of the redesigns.
There is rudimentary filtering. But try switching from a list of action thrillers to a list of action comedies. Switching categories always defaults back to those random scrolling pictures. It is then always necessary to click on "see all XXXXXX" in the upper right corner and then "Sortable List" in the upper left corner. Every single time!
The are numerous of these minor annoyances for each netflix platform. While the interface shortcomings may not annoy some people. Netflix interfaces are still mediocre at best.
I'm not saying that everyone should hate Netflix or that people should stop subscribing. In my opinion, netflix is still the best option. However at the same time, I like to hold their feet to the fire.
In regard to the PS3, the interface design has been handled strangely as well. It was maddening that netflix had 6 different interfaces and every customer got assigned one seemingly at random. Imagine if Comcast or Verizon did the same thing, randomly dish out different interfaces to customers with never an explanation as to why. When netflix finally did get around to standardizing the PS3 interface, the result wasn't terribly well received.
Honestly, take a look at the ps3 netflix interface... does it really seem like netflix is leveraging the screen space effectively? It still feels like beta interaction design to me.