I have held off from purchasing the PS3 with expectations that sony will figure out the proper fix for all defects people are seeing.
My brother has purchased his PS3 a little less than three months ago (early-Dec BB's so called "deal") and two weeks ago his has the same symptoms. He cannot play any disc and has been sent the same box to return and wait for a replacement.
While booting up and then loading first few segments of the game (Guitar hero 3 menu) it was very slugish. Then after 45 seconds of play the notes on the guitar frets at the bottom of the screen disappears. seconds after game video freezes and then repeats the same 15 to 20 second segment of audio/video until unit was turned off. Then after a reboot, no disc would be played.
-This has become a common problem among now four out of 7 people I know with a PS3.
Sony needs to recognize this problem and fix for any new release of models.
-Isolate issue to either Software or Hardware or BOTH! and provide proper fix.
-No Customer Service and fully-functional replacements instead of some re-worked. (re-certified warranty which is most likely void before you even receive it)
Seems like Sony has encountered either Memory corruption of either SD-Ram or some sort of Flash Memory which cannot be over written properly or they have broadcaster an update which does not function as planned.
This is peanuts compared to the issues they will have when they try to use a "firmware-upgarde" to update Blue_ray profile 2. There is only so much you can do when your programmable FPGA (or Micro Chip) has overall limitations. I would stay away from any Blue-Ray updates for this platform since it already proves unstable.
Originally Posted by jkyte
I have the 80gb PS3. I have had the player since 10/12 and I have no problems at all with set up, playback, downloading updates, etc. I have the system set up to output 1080p via the HDMI, which feeds into an Onkyo TX-SR905. My display device is a Panasonic PT-AE1000 1080 projector.
I have never had an issue with anything!! All signals have been sent out via the HDMI, as this the only output to my Onkyo. BD's played fine until last weekend!! I purchased the new Pirates of the Caribbean, popped it in to enjoy a evening with the kids in the home theater. The usual opening set up menus started and then the the froze up. I ejected the disc, reset the system and no disc playback at all. We still can sign into the network, we can still view saved video and play or download off of the net. The only problem is that the system will not play back any type of disc, nothing!! No PS3, no regular DVD, no BD. Nothing!!
I did the full reformat the next day, 5 hours and nothing. Called Sony tech support, which BTW is a joke. The only thing they could help me with is to let me know they would be sending me a box out and I would be required to send the PS3 back in. 3 weeks later I will or will not get a new unit. All of this is at Sony's discretion. If it has dust in it, it may void the warranty, really!! I was kind of upset with Sony at this policy, I have over $800.00 in a six week old system and this is supposedly their mantle piece and they are providing warranty service like this. Shame on Sony for this!! They should be willing or able to have this swapped out via a local distributor. If they are serious about this PS3 for the next 10 years as I have read, they need to offer a much better warranty program. I have a $800.00 set up sitting in the home theater room that is not being used, now we wait on Sony to get us a BOX so it can go all the way back to Texas.
Has anyone experienced this problem or had any warranty issues with a PS3?? Any help or info would be greatly appreciated, as I am kind of stuck at this point and time, I'm simply at Sony's mercy and they sure as hell don't seem to care about my problem!!