Originally Posted by kpmac1
In reading this thread over the last few weeks I'm finding it interesting that it's becoming fashionable to return the 1500 and declare it a bad product. I think some people may be returning a perfectly functioning 1500 simply because of FUD stirred up by others. I've watch a bunch of BD's and SD-DVD's and the only disc I've had a problem with is Ratatouille. And that improved dramatically with the recent firmware update. I know I haven't tried some of the discs that others have claimed are problematic but I still think some people are returning these units prematurely.
Go read my posts on page 49 and 50 starting with post 1466 on my 2 day downfall of my 1500. What I had was a bad player that I tried to repair through Samsung and got the shaft.
Ironically, my 1500 never had any issues with Ratatouille or Rambo. Mine started with Walk hard (audio drops until I paused and pressed play), then wouldn't play SD-DVD's without jumping all over the movie, then all TrueHD audio was lost. During this however, I actually tried Rambo and it worked fine. What I did notice on my player is that after watching a movie my player was not just warm, but HOT, yes, I could not hold my hand on the body for more than 5 seconds without discomfort.
I had my 1500 on the top shelf of an open air stand, glass shelves and I did actually add a little room underneath with rubber feet. Like I said, up until my player went south it was perfectly fine, we watched a movie a day easy on it. But when it did go south, samsung technical support left a bad taste in my mouth by wanting to charge a deposit for the warranty repair. So I just took it back to walmart and am now swearing off Samsung players due to the way they wanted to handle a warranty repair.
Originally Posted by wnoriis
There is also definately an issue with Bonus View. We still don't know if it is the 1500 or bad disc authoring. I do know that on the BD30/BD50, if you play Resident Evil 3 (or the Mummy, Mummy 2, and others) you can play the movie without a bonus view icon on the screen at all times. The only way to do this on the 1500, is to turn off all messages, so you loose all your play/pause indicators, time bar, and other features. This is either a bad design, or a flaw Samsung overlooked before shipping the player.
So I definately think there are design/performance issues that could be reason enough for some to return the player in favor of a BD30/BD50/S350 which doesn't have these issues. You may think this is too picky and others may think you are too lax to accept these flaws on a $400 item.
Like you said, some do have issues (I'm sure some Sony's and panasonics do too that require a return). Bonus view was annoying at best on the 1500 and I do not have any issues or icons on my 350, so to me that is a 1500 issue. Perfromance wise, the 1500 still started up great and played discs fast, but it made so much noise that while I was ready to live with it, I didn't like it, especially in-movie when it would do something, it was very noticeable.
As for those that think some are picky well, to each his own, but when I buy something I should not have to make accomodations (like USB coolers) to ensure it works as advertised. No consumers should just "accept' a flaw because they have a way to work around it.
What was nice on my S350 is how surprisingly small and light it is. very efficient design, well laid out and even after 2 movies back to back, cool to the touch in the same location the 1500 was. no fan noise, no disc seek/loading noises.