OK, I am getting frustrated now. I spent an hour on the telephone with two different, but equally ignorant, LG tech support members, then this morning another chunk of my time with a tech in chat (I will post the transcript in another post). Here is my problem:
The My Media will not play any videos at all. I have tried every format you can think of, including mpeg2, mp4, divx5, divx6, xvid, mkv, even ts avi's. All of these, other than the divx6 for some reason, played fine from a USB drive, but none will stream. The player sees the videos in their file (so Nero is gathering them and the router is sending them), but when I click on them, after a wait, it just says it can't play the file. Netflix and YouTube work great, so the connection is solid.
Which formats, exactly, are supposed to be able to stream (as opposed to play off a USB drive)? I am not sure I trust the owner's manual to get it right.
Could the problem be with Nero? Should I try different server software?
I have reset the unit, I have upgraded the software to the latest. I have a March 2009 build. I am supposed to be getting a label to mail it back for repair, but I am not sure whether it is actually the unit or not and everything else works fine.
What should I do?