Join Date: Jun 2008
Location: Bakersfield, CA
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Well, after almost two years, our BD-P1600 has finally bricked.
Last night my wife was prompted to update the unit, so we did so as usual. It took unusually long, but finally was completed, and turned itself off. After it turned on we found we couldn't use our Netflix account, so we gave up trying, figuring we had gotten another bad update. So we then tried to watch our Blu-Ray of North-by-Northwest, which wouldn't load at all. So now I was worried. I then tried to access the units Menu, which would not come up, thats when I noticed the units "Load" message stuck on the front display.
Today I contacted Samsung support via chat and was informed that they would be "willing" to do a one time free repair, if it was found that the update caused the problem. I am skeptical, but at least glad they are offering to do it for free. Hopefully they do what they have promised.
So, everyone who is having a problem, let them know, hopefully they will make you the same offer they did us.
I will try to update this post when this issue has reached it's end.