Originally Posted by jewellgm
I don't think people returning (or not even buying) the player is paranoia -- I think it's prudent. Given that the problem is intermittent, a lot of people may not even encounter the problem before their return window expires.
Although you mention that people are experiencing freezing on their own discs, you claim that rental discs are probably more likely to have problems. This certainly wasn't the case for me. Of 6 movies that froze, 4 of them were my own, and the other 2 were from Netflix. I keep my discs pristine, so there aren't any scratches on them. Plus, given the fact that I watched many more rentals than of my own discs during that time period, my own experience would indicate that rental discs are more reliable! Of course that isn't true, but I'm just trying to point out the fact this is more prevalent than you are giving it credit for.
So according to you, the fact that there has been some reported "isolated freezing issues" by members on this forum, makes ALL of the players suspect and should be completely avoided, for fear it might happen to yours.
This is preposterous!!
If we all went on this type of assumption for every random isolated incident that occurs in electronics, most products won't be sold or purchased at all.
The amount of players with freezing incidents reported on this forum is only a small fraction of all the units sold and owned by the general public.
If this was a HUGE PROBLEM, the phone would be ringing off the hook at Panasonic, and there would a recall or notice by now.
I have also spoke to Panasonic and there has been NO freezing epidemic reported.
I realize that anybody who experiences a freezing problem or any problem with your player, is sensitive to this issue.
We all want reliable players that will play every disc without any playback incidents, but this not the case in the real world.
In regards to my reply about rental movies having potentially more problems than newly bought movies, I still think holds true for the most part.
Since your freezing incidents happened more with your own movies than with rentals, proves there are exceptions to everything.