Most times the coupons are available in-store. I saw an employee flipping through the book at the exit point. I didn't personally look for them, as my book had been mailed to me.
The HDMI cable issue should also be a moot point, as the unit comes with an HDMI cable. Assuming you are using that, you would have tried two units with two different cables. Mine worked fine BTW.
So after a single night and day of usage, I have a mixture of elation and disappointment. The hookup went fine, although there is some level of odd connection via the HDMI cable between the TV and the 1590. When you turn on the TV, if you are set to the HDMI that connects to the player it automatically goes on. Same with shutting off the TV shuts off the player. Annoying when you are doing an hour long download and you don't want to waste the energy and burnout leaving your TV on for the whole hour doing nothing. I shut off the TV and my download was cancelled since the unit turned off as well. However, I get ahead of myself.
Picture was great. Amazing. Turned my high def TV to life. The play for Watchmen was smooth and delicious. However I too suffered an odd skipping issue. At certain chapter switched my movie was hurled back to an earlier chapter. It always happened with a pause in the movie before the skip back. It happened a total of 4 times.
Other annoyances. If you shut off the unit (as when turning off the TV) you lose your place in the movie. Next time you turn it on, it all starts from scratch. Also, a certain loading points (such as loading BD live) it sounds like a bad CD player from an old computer. It hums and whirs quite loud, like it prepping for a space launch. Also as noted previously, the remote usage it sometimes challenging, as it doesn't noticably respond when you push a button. So you push it again, and again, and again. However it typically took the first time, you just had to wait 5-10 seconds to see something happen on the screen.
Overall I'm finding the menus and buttons confusion. I'm assuming it's the new standard for the blu-ray format, so I'm trying not to let that influence me yet. I'm still ramping up my learning curve.
Load times are good, also as seen by others.
BD-live is disappointing. I went to the WB site. Slow and not much there. It hung on me eventually and I just shut it off.
Netflix rocks. I'm loading up my instant queue.