As I watched through the last part of the Panny poll thread, one thing hit me...
They tend to have almost the same situation about BD vs DVD as we have.
From the thread:
I did more research, and if you look, there are other reports of freezing with DVDs as well. Some of the posts are here on AVS as well. I'm not here to argue about it (in the positive definition of the term), but just say that my belief is that it's not limited to BD. But we'll see. My son is setting next to me watching a marathon of Disney movies (Cars, etc) and so far so good. I will report back though.
I agree with others here. You're on your own. DVD freeze is not a wide-spread problem like Blu-Ray freeze. You either have a bad disc or a bad player.
Most people with a bd player watch bd, others the minority and myself tend to watch more dvds...
I dont belive the issue is just with bd.
The issue is so unpredictable that it can occur at any time, but also very seldom.
Ive watched through 42 bds with no freeze, and even more dvds and just experienced two freeze on dvds.
This may prove it difficult for Denon to even recognize that there is an issue.
Panny owners did get a fix for this, hopefully Denon have some talks with Panny and eventually we also get some new firmware-fix.
There is no new bd player without any issues, let me remind you that both Denon2500 and Denon3800 had issues that needed firmware fix....
Denon did make the fix for this players...