Generally, I like the Netflix streaming service.
I use it with a Samsung C5500. The bug is that in order to set up the device you have to enter a special code at the Netflix website on your computer. That makes sense -- Netflix wants to make sure that the BD player matches to a Netflix customer.
That's not a big deal, except every week or two Netflix will refuse to stream video unless I enter a new code. This means that I have to get up from my couch, go over to the computer, wait for it to boot, open a browser, go to Netflix, login, navigate to the account information, search around to find out where I'm supposed to put the code, then enter the code, and then return to the couch.
Firmware updates make no difference. It's unclear whether Netflix is somehow losing whatever unique identifier matches to my DVD player, or whether the DVD player is losing the unique identifier, or something else. This whole thing baffles me since it isn't hard to uniquely identify a BD player. The player has a MAC address, it also has a IP address, and it would be a simple matter to put an identification file in its memory, or even have a hardware chip with the unique identifier. This is the type of issue that any competent designer would resolve in an afternoon.
Netflix says that it is a Samsung problem and that they have been working on it "for months." Samsung refuses to answer support emails. I have no idea whose problem it is. All I know is that if I were to shop for a Blu-ray player again, I would not buy a Samsung.
I'm curious: is this happening to other Samsung models with Netflix, or other brands of BD players that have integrated Netflix service? How often does it happen to you? There is a guy on the Samsung C5500 thread who says Netflix has demanded reauthorization six times in 25 days.