Originally Posted by diverdra
I sent this email to Oppo yesterday:
BDP-93 HDMI 1 to Denon 3808ci HDMI to Mitsubishi 73833
Seagate 1 TB Extreme powered HD where I have over 5,000 songs in FLAC format. It is formatted in NTFS and connected with USB to back port.
When I access these FLAC files on the Seagate, they are not in alphabetical order which makes it difficult to locate an album. Also, I have all jazz in a folder with each group/artist having their own folder and within that folder, all of their albums (I do this with classical, country, etc. genres). When I open the jazz folder and then an artist (e.g., Fourplay) there are no albums in the sub-folder. I've checked the HD on a PC and everything shows up properly.
They responded with this in less than 4 hours (on a day when they released BDP-93 firmware, announced BDP-93 general availability and the BDP-95; must have been a wild day but they were still incredibly responsive)
"The player does not currently support alphabetical numerical sorting. This is something that we will be addressing in a future firmware release.
How many folders deep in the drive are the files which are not showing up?
How many files and folders are on the drive prior to the folder which is not showing any files? For example, you have Folders A B and C and nothing in C is showing up. In Folder A you have 1000 songs, in Folder B you have 2500 songs, and Folder C has 1500 songs."
I replied: When I go 4 folders deep, I see no albums. At 3 folders, no problem - all the songs are there and play fine.
Here's what the structure looks like when I have missing albums:
Root directory of HD
- 'My FLAC Music' there are 5,790 songs in this folder
-- 'Jazz' there are 671 songs in this folder
--- 'Fourplay' there are 8 albums, 86 songs on HD
---- no folders (albums) showing
It appears the work around is not to have sub-categories of genres that go 4 deep. If there is going to be a fix in a future firmware release, I won't redo the HD structure.