Originally Posted by flintstone1
Yes the stutter problem is there both for DVD and blurays. No firmware fix yet and I am not holding my breath. All these new players from LG were thrown to the market without good quality control and well tested firmware.
I spoke with an LG tech today about the DVD stutter problem.
I got through to someone very quickly and she was very nice, an American I'm pretty sure, at least she spoke English like one.
-She insisted that the LG I have is defective (Duh!) but by that I mean that I should be able to return it and get one that does not have this problem. I explained that many people on the web are reporting this problem and so it is not just "a defective unit" but a defective batch of units, maybe more than just a batch.
-She suggested I power down and then power back on but I told her I was pretty sure that has been tried before and does not solve the problem but I would try it BEFORE I RETURN IT AND BUY ANOTHER BRAND OF PLAYER.
-I told her that I was very disappointed in LG for releasing and selling a unit that does not play dvd's right. She said she understood my frustration and I said "Well clearly you guys have no solution for this..." and politely said goodbye.
Since I don't want a unit that has some kind of weird pause or freeze or audio drop out or something during chapter breaks on dvd's, I will take this back to BB and get a refund or another unit.
Can anyone recommend another unit that will:
a) open up most of the same files via a USB that this one does
b) play Netflix and/or Blockbuster streaming movies well
c) play dvd's and blu-rays without glitches or blips (Gee, what a concept!)
Someone in another forum mentioned the idea of getting a ROKU for streaming and then a blu-ray player for playing bd's and dvd's. Is that the way to go? I can't afford the Oppo at this time and do need a player that works, asap. Is ROKU really better than most blu-rays for streaming Netflix? If so then I'll be happy to get one of those. I can wait for the USB feature I guess, and just buy a cheap Blu-Ray player that works like it's supposed to...
This was my very first LG product and I don't imagine I'll be likely to buy another any time soon. Un-installing and re-boxing and taking things back to the store and hooking up new ones is a huge hassle.