Hi - I recently received a new (b-stock) BD-A1010 from Yamaha. I got this as part of there trade in/repair program. The init looks perfect cosmetically and seemed to be working fine. However, I've had a couple of issues I can't resolve and I could really use some help determining if these are typical with this unit, if there is a way to resolve them, or if I have a lemon.
First, I downloaded the iPhone AV Controller app. It works fine with my new Yamaha receiver - discovered it automatically. However, it does not find the Blu-ray player. I tried entering in the IP address manually, given the info in the BD-A1010's setup screen, and, after several tries, if found it, then, a few days later I tried the app again, and the player was not listed and now it will not find it, no matter what I do. When I click on the Network Connection Test, on the player, it says "Network is OK" and I BD live seems to work fine, but still the app still can't find the player.
The other issue I'm having is that I put it a brand new Blu-ray of "Some Like it Hot" and I got the loading "spinny wheel", then the 20th Century Fox splash screen animation with music, then the FBI warning screen, then... nothing. I took out the disc and re-inserted it, still nothing. Tried powering the player off and back on... still nothing. Then, suddenly, after several attempts, I got the movie to play - once. It played all the way through, and since then I have not been able to get it to play - at all. The machine just stops and the front display reads 1:1:00:00:00.
I'm not sure if this is a problem with the disc or the player. I called Fox to see if they would send me a replacement disc, and they told me that, since the movie played once, then the problem is not the disc, and that I needed to clear out the cache on the player. Since there is no setting to do this, they suggested I call Yamaha. I'm now waiting for a call back from a level 2 tech, since the level 1 tech couldn't help me with either of these issues.
Do I have a bad player? A bad disc? Why isn't the app discovering my BD player when it has no trouble finding the matching receiver? Is there a way to clear the cache? Perform a factory reset?
I'd greatly appreciate any help I can get.