Originally Posted by dsinger
Thanks for contacting them. Back in January, I tried every possible combinations of color space and bit rate from the Oppo into the Radiance and to the Elite without the Radiance in the chain. Combined this with all possible color space/bit rate outputs from the Radiance and all picture mode settings in the Elite. All failed on HDMI 2 output. If this is Oppo's final position on the issue, guess I have to live with HDMI 1 Source Direct with noise reduction corrected in the Radiance. I will also update my post in the Lumagen Forum to provide further warning to Radiance owners thinking about buying a 103/105. Given that they, like me, buy Oppo products for the source direct output (among other reasons), I would guess that few will make a 103/105 purchase unless this and/or the noise reduction on HDMI 1 is fixed. Last time I looked my post had been viewed 430 times.
I certainly understand your frustration, and it does seem like Oppo might (I stress 'might') be behaving in a less than
fully forthcoming way. Which would be disappointing, But -- not to be too conspiracy theorist --I did find it interesting
that the fellow answering the phone noted they'd had a number of reports of the problem, and even made a point that
it wasn't only people on the AVS board, only to come back from engineering a few minutes later with a flat denial
anything was wrong.
Combined with the fact that a few weeks ago they said to me the problems had been confirmed by a beta tester...
I can't help wondering if they found a problem they simply couldn't solve, and so have decided to take the position
there's nothing wrong. It would be disappointing from such a stand up company, but far from unheard of...
But there are certainly less sinister possibilities; e.g., whoever this fellow talked to might not have been the last word
on the subject, or Oppo has decided not to say anything for now. but will continue looking.
Or perhaps it's only showing up in a few players, and at different levels of severity. That dreaded situation where a
problem doesn't repeat itself with enough regularity for engineering to get a grip on what the problem is, or even be
sure there is one. In that case, they could be being truthful from their own experiments. That could also explain
why you've had such a bad experience with trouble on all color spaces, others have noticed it only on 4:2:2, some saying
it is so slight as to be meaningless, and still others say there's nothing going on at all.
I know it's probably WAY more trouble than you'd want to go thru, but might it make sense to suggest to Oppo
they test your specific unit? You clearly know what you're talking about. It would be a chance for them to
look at a unit where there is strong evidence of a problem. Or you could demand an exchange. If the problem suddenly
vanished or severely dissipated, it would certainly be informative (as well as giving you a better situation).
Just some thoughts...