Originally Posted by EdBag4
I did a search but did not see this issue listed. For about a week, my Oppo 103 has been starting in Pure Audio mode, I have to push the "P" button twice to see the screen. This also happens when the source is changed. Has anyone else experienced this issue? I updated to the latest firmware after this issue started thinking something may have happened to the firmware, but it is still coming up in Pure Audio mode.
Any help is appreciated.
OK, a couple basic questions here:
1) Are you sure this is Pure Mode? In particular, is the Front Panel Display text going to black as well, and does that then come back after you press Pure twice? If only the Video is going to black, that's a different issue entirely, with different steps to diagnose and cure it. (NOTE: There is a Setup setting to keep the Front Panel blacked out. If you've selected that, the Front Panel will light up, but only briefly, when you do something with the remote.)
2) Did you do a Reset after doing the firmware update?
If you are only losing video, then the fact that it comes back after you press Pure twice may just be coincidence -- i.e., video muting during a long HDMI handshake, may clear away in the couple seconds it takes for you to press Pure twice.
Typically loss of video is due to an issue with the HDMI handshake, and you address that by checking cable quality among other steps.
If the player really is going into Pure Mode then you should start with a complete Reset of the player. NOTE: Since you've got the latest firmware installed, you can save and restore Setup settings via a USB stick which makes this go faster. See Setup > Device Setup > Settings Management.
1) Remove any disc. Either jot down your Setup settings or save them to a USB stick.
2) In Setup > Device Setup, Erase Persistent Storage
3) In Setup > Device Setup, Reset Factory Defaults. You can use the choice that preserves account settings.
4) After that completes, power down the player.
5) Pull the power plug for about 10 seconds. This forces the player to do a complete reboot of its lowest level circuitry.
6) Plug back in and power up.
At this point, i.e., with the Factory settings still in place, check to see if your Pure mode problem still exists. If it does -- and if the Front Panel is also going to black, indication this really is Pure Mode -- then your player probably needs Warranty service. Give OPPO Tech Support a call. If the problem does NOT exist then continue:
7) Re-enter your settings, or restore them from the USB stick
8) Power down the player one more time. Settings are saved during the power down cycle.
Check again to see if the problem is still cured.