Originally Posted by pbarach
Oppo's response concerning Netflix issues
I emailed Oppo tech support yesterday about the problems I (and some others here) have had with the Oppo Netflix app saying that items aren't available (but finding them immediately playable on a Roku), and about my problem with repeatedly having to re-enter Netflix login info. I got back a generic response from someone who hadn't carefully read my email (e.g., telling me to change the wireless dongle when I had told them the Oppo had a wired connection). I've implemented the changes, and I will wait a few days to see if they work, since the problem was intermittent:
It is not that they did not read your email, but rather that they are simply giving a list of things to try that can often cure the problems that you are describing. It just so happens that the list of troubleshooting techniques happens to also include ideas for wireless setups as well.
As I have done in the past, I would also suggest here try this as well.
I would try resetting the player to factory default settings and then reflashing the latest firmware revision,
then rest to factory default again, being sure to also erase the Netflix settings too.
Power down and unplug all wired and wireless devices in the residence, and then also disconnect the modem/router
in order to reset the system. (if there is a battery backup on the system be sure to disconnect that as well so that the
router/modem down fully power off and then on again for a full reset)
After that, power the network system back on again being sure to wait long enough for the system to fully initialize.
Then, power on the player and see how Netflix now works, hopefully in better form.
Some of this may or may not help, but I have had others say that it did help them.
One other thing to include is to possibly clear out the cache of you router before resetting it.
This would have to be done over the internet against you IP address, but instruction will vary based on what specific hardware you use.
See your router/modem manual, or Google snoop for details on how to get that done.